BANGKOK, 21 April 2021: Bangkok Airways has suspended rebooking fees for passengers who hold tickets issued before 17 April, with travel scheduled until 31 May 2021.
It’s a response to the so-called Covid-19 third wave that has spread to all 77 provinces in the country to record new cases exceeding 1,500 daily. In response, the government designated 18 provinces red for maximum restrictions and the remaining 59 provinces amber. Some of the amber provinces are demanding travellers from red alert provinces undergo a 14-day quarantine or show evidence of a negative PCR covid-19 test.
Passengers are allowed to rebook their tickets without rebooking fees or request a refund in the form of a travel voucher to be used for future ticketing. Passengers can make any necessary changes up to 24 hours prior to their flight.
Passengers who purchased their tickets directly with Bangkok Airways should contact the Call Centre Tel 1771 or 02-270-6699 to make any flight changes.
