BANGKOK 23 April 2021: Emirates has announced the latest updates to its already generous booking policies, offering customers even more confidence and flexibility to make their travel plans.
Customers holding tickets issued before 30 September 2020 for travel before 31 December 2021 can now rebook to travel anytime within 36 months, an extension of 12 months from the previous policy.
Those holding tickets issued after 1 October 2020 for travel before 31 December 2021 can use their tickets anytime within 36 months from the date of their original booking.
Fees for reissuing any ticket will be waived, and vouchers or unused portions of Emirates tickets may be refunded without penalty.
Customers who hold tickets issued directly by Emirates, whether via emirates.com or the airline’s retail and contact centres, do not have to contact Emirates as the tickets are automatically extended. Customers who purchased their tickets via a travel agent will need to contact their agent before the expiry date to reissue their tickets.
For more information on Emirates’ rebooking policy: https://www.emirates.com/ae/english/help/covid-19/ticket-options/
