DUBAI, 26 September 2022: Emirates has taken home three awards at the Skytrax World Airline Awards 2022, including World’s Best Economy Class, World’s Best Economy Class Catering, and for the 17th consecutive time, World’s Best Inflight Entertainment.
The awards are a testament to the airline’s commitment to offering the best customer experience in the sky, where travellers in Economy Class can look forward to spacious cabins, carefully crafted menus, an unmatched range of in-flight entertainment choices, thoughtful amenities like kids toys, and much more.
When cost-cutting has become the norm, the airline is making long-term investments to elevate further its product and service strategy in every cabin class.
This latest recognition from Skytrax comes on the heels of the airline’s recent announcement that it is investing over US$ 2 billion to enhance its inflight customer experience. This includes one of the largest retrofit projects in aviation history, spanning 120 aircraft, which will soon sport the airline’s latest interior concepts, a new hospitality-focused service delivery model, and best-in-class product enhancements across all cabins this year. Emirates will also be investing over USD350 million in next-generation inflight entertainment systems with Thales for passengers to experience the airline’s massive library of 5,000 channels on high-definition screens, along with a host of other high-tech features on its incoming fleet of A350 aircraft.
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(Your Stories: Emirates)
