SINGAPORE, 9 October 2023: Bedsonline has launched a new web portal that will revolutionise the travel industry by providing tailored recommendations to travel agents that best suit customer needs.
Powered by artificial intelligence, the portal guides travel agents to offer a personalised experience based on targeted data collected through real-time customer interactions while helping them to grow their business by showing destinations, hotels, and experiences booked in their local market and adapted to the individual needs of the end customer.
“Insights allows travel agents to seize any opportunities and create a truly tailored experience for their customers,” said Bedsonline managing director Bertrand Sava. “The AI-utilisation allows interaction while the real-time data ensures they are providing the most accurate availability and options, ensuring they can make the most of every enquiry.”
This new platform, rolled out globally following a successful pilot programme, guides travel agents through the search and booking process to provide their clients with the best travel options.
- The user can adapt the interactive page according to their preferences and business, as well as a more attractive web design.
- Presents relevant information with a simple and easy-to-use visual design to each travel agent.
- Identifies which destinations and markets have more opportunities for accelerated and efficient business growth.
- Enables travel agents to explore these new opportunities and manage recommendations through the platform’s save and modify resources.
- Works with advanced AI technology, this booking engine and marketing tool offers personalised options where the travel agent can know using real data why those destinations, experiences and hotels represent their best opportunity on the lowest to highest scale.