SINGAPORE, 31 October 2023: Korean Air has won a five-star global airline ranking in the latest APEX Official Airline Ratings, becoming one of just a few airlines to earn the highest rating for a seventh consecutive year.
Headquartered in New York, APEX (Airline Passenger Experience Association) is a non-profit association with 482 airline industry members, including airlines and aircraft manufacturers. Since 2018, APEX has compiled an airline rating programme based on passenger feedback via the mobile application “TripIt.”
APEX collects passenger feedback from more than 1 million flights across 600 airlines worldwide in areas including seat comfort, cabin service, in-flight meals and in-flight entertainment. Based on the feedback, the APEX Official Airline Ratings is compiled and certified by a professional external auditing company.
Korean Air has maintained its five-star status for the seventh consecutive year since 2018, a distinction only a handful of global airlines share, including Air New Zealand, Cathay Pacific Airways, and Etihad Airways.
