SINGAPORE, 12 October 2023: Travelport, a global technology company that powers travel bookings and Res2, a Netherlands-based departure control system provider and airport automation leader, roll out a new multi-year agreement with Thai Vietjet.
Under the agreement, the airline will use iPort DCS (Departure Control System) to manage passenger handling, baggage, and boarding to enhance its customer experience with the automation enabled by iPort.
“We are very excited about this strategic partnership with Travelport and Res2. The growth plan of our airline requires a strong partner; we recognise the vital role that iPort DCS will play in our airport operation modernisation. We are confident that our collaboration with Res2 and Travelport LP will enable us to elevate the travel experience for our customers,” said Thai Vietjet chief executive officer Woranate Laprabang.
iPort DCS’s end-to-end service is designed to increase efficiency in the check-in and boarding process, deliver full-scale self-service capacity, enhance security and immigration regulatory compliance, reduce wait times, and improve accuracy information management.
