IndiGo and Amadeus sign NDC deal

SINGAPORE, 19 September 2024: India’s low-cost airline, IndiGo, has sealed an agreement with Amadeus to provide travel sellers in India and beyond with access to the airline’s NDC content via the Amadeus Travel Platform.

IndiGo will rely on Amadeus to deliver the latest airline and distribution technology to strengthen its competitive edge through access to new markets and customer segments. Amadeus claims 96% global market coverage of NDC-ready travel sellers worldwide. The airline says it will carry more than 110 million passengers in 2024 and has growth ambitions backed by one of the largest aircraft order books in the industry. 

Through its NDC technology, Amadeus opens up new opportunities for airlines to distribute content to travel sellers even more efficiently and elevate their retailing to the next level. 

For corporate clients and travel agencies, NDC simplifies the booking process by providing direct access to IndiGo’s full range of products. This streamlines operations and allows exclusive deals and promotions tailored to individual traveller profiles.

With the Amadeus NDC capabilities and the seamless integration with the airline’s IT systems powered by Navitaire, IndiGo can build dynamically price-tailored offers and expose them to customers – boosting ancillary sales and optimizing the customer experience, regardless of which sales channel they choose quickly and efficiently. Indigo is already live with NDC booking and servicing capabilities in UAE and Singapore, with other markets to follow.