SINGAPORE, 3 October 2024: Frasers Hospitality, a strategic business unit of Frasers Property, has named Chew Hang Song as Chief Operating Officer (COO) and Ian Loe Managing Director of Technology.
Effective 1 October, Chew replaces Mark Chan, who retired on 30 September after four years with Frasers Hospitality. In his new role, Chew will oversee the operational strategy and financial performance of Frasers Hospitality’s portfolio of over 100 properties spanning more than 20 countries.
(Left to right) Ian Loe, Managing Director of Technology and Innovation and Chew Hang Song, Chief Operating Officer.
Since joining Frasers Hospitality in March 2019 as Deputy Country General Manager of China, Chew rose through the ranks to become Cluster Head for North Asia.
The group’s new Managing Director of Technology and Innovation, Ian Loe will lead Frasers Hospitality’s global IT infrastructure and transformation. Loe brings nearly three decades of extensive digital transformation experience, having driven technology and innovation across a wide range of industries, including the public sector, manufacturing and financial services. Prior to joining Frasers Hospitality, he held leadership positions in several conglomerates and most recently served as Chief Information Officer at DFI Retail Group, where he was responsible for foundational technologies in the business.
SINGAPORE, 3 October 2024: The International Air Transport Association (IATA) announced that 100 airline CEOs have committed to the IATA Safety Leadership Charter since its launch at the 2023 edition of the IATA World Safety and Operations Conference.
The announcement that Lynne Embleton, CEO of Aer Lingus, joined the Charter was made during the IATA World Safety and Operations Conference, which was held in Marrakech, Morocco, from 1 to 3 October.
During IATAWSOC, three main aviation safety priorities were outlined: strengthening global standards, safety culture, and data use.
The Aer Lingus CEO and the 99 other CEOs who have signed the IATA Safety Leadership Charter account for about 70% of global traffic.
“Flying is safe because aviation’s safety culture begins at the very top management level,” said IATA’s Director General Willie Walsh. “In their commitment is a call for the rest of the industry’s CEOs to join them in this fundamental Charter. And by the next IATA World Safety and Operations Conference, I look forward to being much closer to universal coverage.”
“Signing this charter further reinforces Aer Lingus’ unwavering dedication to safety and strengthens our commitment to lead by example in promoting a safety-first mindset across the industry,” said Aer Lingus CEO Lynne Embleton.
The IATA Safety Leadership Charter, developed in consultation with IATA members and industry stakeholders, outlines eight key leadership principles that CEOs pledge to uphold.
Key principles
Leading by example: Reinforcing safety through both words and actions.
Raising awareness: Fostering safety awareness at all levels, from the boardroom to frontline staff.
Integrating safety into business: Embedding safety into the strategic, operational, and performance metrics of the organisation.
Building capacity: Developing the internal capacity to manage safety and achieve organisational safety objectives proactively.
Fostering trust: Creating an environment where employees feel responsible for safety and are empowered to report safety issues without fear.
Establishing clear expectations: Defining and communicating acceptable and unacceptable safety-related behaviours.
Promoting shared responsibility: Encouraging all employees to take ownership of safety within their roles.
Continuous improvement: Regularly assess and enhance the organisation’s safety culture. “IATA supports continuous safety improvement with a three-pillar strategy consisting of Safety Leadership (including both safety leadership and culture), Safety Risk (identifying and mitigating risks through data collection and analysis from audits, accident reports, and other sources) and Safety Connect (providing the links so that safety leaders report, discuss, and resolve safety issues).”
KUALA LUMPUR, 3 October 2024: Tourism Malaysia welcomed Batik Air’s inaugural flights from Krabi and Hat Yai, Thailand, which landed at Kuala Lumpur International Airport (KLIA) on Monday.
Tourism Malaysia, alongside representatives from Batik Air and Malaysia Airports Holdings (MAHB), welcomed 260 passengers on the two inaugural flights.
Photo credit: Tourism Malaysia.
Flights are daily on both routes using Boeing 737-800s with 180 seats.
KUL-KBV schedule Flight OD586 departs Kuala Lumpur (KUL) at 1140 and arrives in Krabi (KBV) at 1205. Flight OD587 departs Krabi at 1135 and arrives in Kuala Lumpur at 1540.
KUL-HDY schedule Flight OD588 departs Kuala Lumpur (KUL) at 1135 and arrives in Hat Yai (HDY) at 1150 Flight OD589 departs Hat Yai at 1240 and arrives in Kuala Lumpur at 1500.
Launching these new routes marks a significant milestone in expanding connectivity from second-tier Thailand cities to Malaysia. It presents a valuable opportunity to attract more tourists while expanding Batik Air’s presence in Thailand. The airline’s existing routes link Kuala Lumpur with Bangkok and Phuket.
Thailand remains a key target market for Malaysia, alongside other countries such as China, India, Indonesia, and Australia. This new direct connection underscores the strong collaboration between Tourism Malaysia and Batik Air.
Visit Malaysia 2026’s ambitious goals are to welcome 35.6 million international tourists and generate MYR147.1 billion in tourism revenue.
With these direct flights, travellers from Krabi and Hat Yai can now easily explore Malaysia’s diverse attractions, including the iconic Petronas Twin Towers in Kuala Lumpur, the beaches of Langkawi, the cultural treasures of Melaka, and the opportunity to immerse themselves in Malaysia’s cultural heritage, historical landmarks, and renowned culinary delights.
SINGAPORE, 3 October 2024: South Korea takes the crown in the latest food ranking compiled by digital travel platform Agoda. Taiwan followed in second place, and Thailand took third place in a ranking focusing on the top destinations in Asia that travellers visit specifically for a culinary trip.
64% of travellers to South Korea shared with Agoda that South Korea’s culinary delights are their main reason for travelling. The land of kimchi, Korean barbecue and fried chicken is followed closely by Taiwan (62%), with Thailand (55%), Japan (52%, and Malaysia (49%) completing the top five. The study surveyed over 4,000 Agoda users after they completed bookings to destinations in various markets.
“Food is more than just sustenance; it’s a cultural experience. Some travellers are so passionate about food that they book a restaurant abroad even before securing their flights, said Agoda Associate Vice President, Southeast Asia Enric Casals. “Our survey data clearly shows that travellers seek destinations where they can immerse themselves in local cuisines and traditions rather than just sightseeing.”
Here’s a whirlwind Culinary Tour Through Asia’s Top Five food destinations:
South Korea
South Korea’s culinary scene attracts foodies from all over the globe, undoubtedly helped by the popularity of K-dramas and movies, which frequently showcase unique gourmet experiences. On Jeju Island, savour fresh seafood and melt-in-your-mouth heukdwaeji (black pork) sizzling on a traditional Korean BBQ grill. Adventurous eaters will enjoy ganjang gejang (raw crab marinated in soy sauce) – a dish guaranteed to spark conversation (and maybe a little sweat!) in coastal cities like Incheon. For comforting soul food, visit Gangneung for some chodang sundubu (hot soup with soft tofu). Traditional markets, such as Gwangjang Market in Seoul, are great places for street food like tteokbokki (spicy ricecakes) and bindaetteok (savoury pancakes).
Taiwan
Taipei’s legendary night markets, like Shilin and Raohe, are a must-visit experience for any foodie seeking the infamous stinky tofu or the global sensation of bubble tea. In Tainan, traditional dishes like danzai noodles and milkfish soup highlight the island’s deep food heritage. Taiwan also offers a unique tea culture, with Alishan’s oolong tea holding a place in every tea lover’s heart.
Thailand
The traditional food stalls of Yaowarat, known as Chinatown in Bangkok, are where dishes like crispy pork belly, pad thai, crispy oyster omelettes, and mango sticky rice aren’t just among the most delicious meals but also the most affordable. In the north of Thailand, the rich and creamy Khao Soy in Chiang Mai is a must-try, while in the south, it’s the lesser-known Khanom Jeen, a fermented rice noodle dish served with a variety of spicy curries that’s becoming a favourite among foodies.
Japan
In Tokyo, head to Tsukiji Outer Market for fresh sushi and sashimi or explore local delights like takoyaki (octopus balls) and yakitori (grilled chicken skewers) in popular areas like Shinjuku and Ginza. Seafood lovers should visit Otaru in Hokkaido to enjoy famous crabs, uni (sea urchin), and fresh seafood donburi. For ramen aficionados, Tenjin in Fukuoka is the place to try tonkotsu ramen, the area’s famous bowl featuring rich pork broth.
Malaysia
In Kuala Lumpur, Nasi Lemak comes in various forms, from Nasi Lemak Bungkus (wrapped rice with coconut milk, sambal, and various toppings) to Nasi Lemak Ayam Goreng Berempah (spicy chicken). The Penang region delights visitors with street food classics like Char Kway Teow (a stir-fried rice noodle), Hokkien Mee (a savoury noodle soup), and Cendol (shaved ice dessert). In East Malaysia, Kota Kinabalu features fresh local dishes like Hinava (raw fish salad) and Tuaran Mee. Kuching is known for Manok Pansoh, a traditional Iban dish of chicken cooked in bamboo with herbs.
SINGAPORE, 3 October 2024: AVIAREPS, a leading international representation company for aviation, tourism and hospitality, has opened an office in Riyadh, Saudi Arabia.
The owned office creates a permanent AVIAREPS presence in Saudi Arabia to provide tailor-made GSA representation services and marketing and public relations support.
Photo credit: AVIAREPS. A new global head of cargo joins the senior management team.
The Saudi Arabia office extends the group’s international network to 71 offices in 67 countries.
AVIAREPS CEO Edgar Lacker commented: “ Saudi Arabia offers huge potential, especially for destinations and airlines as well as trade promotion and hospitality clients. We expect demand for international travel to continuously increase and see this as a unique opportunity for our partners to grow in the Middle East.”
Saudi Arabia, officially the Kingdom of Saudi Arabia, is the largest Arab country in the Middle East. It has the 19th largest economy worldwide, with a GDP amounting to USD1.07 trillion in 2023, steadily growing in recent years.
Tourism in and from the country bounced back well: Outbound tourism from Saudi Arabia recorded a 37% increase in the last years, along with a 74% increase in spending compared to the first half of 2022. Outbound tourism is also projected to grow by 15% until 2027, making the country an interesting market for destinations, airlines, and the hospitality industry alike.
Saudi Arabia has 29 airports, 12 of which are international airports. The busiest one is King Abdulaziz International Airport in Jeddah. It serves as the largest hub for Saudia, the country’s flag carrier and national airline, and as an operating base for national low-cost carriers Flynas and Flyadeal.
AVIAREPS Saudi Arabia operates under the regional leadership of Faraz Ahmed Khan, AVIAREPS Country Manager Saudi Arabia and Glenn Johnston, Vice President Middle East. With the addition of the office in Riyadh, the company’s Middle East network extends to two owned offices serving six countries: Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the UAE.
Global Head of Cargo
Frederick Overton
Meanwhile, AVIAREPS announced this week the appointment of Frederick Overton as Global Head of Cargo. He will oversee and expand the cargo division, build on existing relationships with airlines, and grow the group’s air cargo expertise and division worldwide. AVIAREPS has been offering GSA services to cargo clients locally for several years and will now expand the business division globally.
BANGKOK, 3 October 2024: Thai AirAsia celebrated its latest domestic route, Don Mueang–Lampang, by flying famous Lampang-native actor Panitan “Mikey” Budkaew on Wednesday’s inaugural flight to the north Thailand city.
Fan club members joined the celebrity on flight FD3923, which departed Don Mueang at 1100 and arrived in Lampang at 1220. Guests on the fully booked flight were given a special welcome ceremony at Lampang Airport. Many locals also turned up to join in the celebration and catch a glimpse of Mikey.
Lampang-native actor Panitan “Mikey” Budkaew entertains inaugural flight guests.
Flight schedule Flight FD3923 departs Don Mueang Airport Bangkok (DMK) at 1110 and arrives in Lampang (LPT) at 1220. Flight FD3924 departs Lampang at 1250 and arrives at Don Mueang Airport Bangkok at 1405.
The airline serves the new route daily, using A320s with 180 seats in a single-class configuration. The average roundtrip fare is USD110.
The only competition comes from Bangkok Airways, which flies the Bangkok Suvarnabhumi Aiport (BKK) to Lampang route twice daily (departing 0735 and 1300). The average roundtrip fare is USD130. The airline flies an ATR72 with 70 seats. Flight time is one hour and 35 minutes.
Thai AirAsia CEO Santisuk Klongchaiya said: “We at AirAsia are really thrilled to be introducing our newest direct domestic route to Lampang, a city that is easy to fall in love with. The route was trendy from day one when we opened for booking. We are confident that the new daily Don Mueang–Lampang flight will provide an attractive option and stimulate travel to Lampang in support of its economy while also facilitating more frequent travel for work and leisure and for Lampang natives to be able to return home more frequently. We take pride in offering high service standards and affordable fares, and we are committed to strong on-time performance for travellers to and from Lampang.”
Special promotional fares starting at THB1,100 one way are open for bookings until midnight on 6 October 2024 to celebrate the new Don Mueang- Lampang route. The travel period ends on 29 March 2025. Guests also gain a THB200 discount on car rentals when presenting an AirAsia Boarding Pass for a weekday Don Mueang–Lampang flight booked by 31 October 2024. You can redeem the privilege at the Tourism Authority of Thailand Lampang Office’s Facebook page or via Line@tatlampang by 31 October 2024. The offer is limited to one per booking and only applies to participating car rental firms.
KUCHING, Sarawak, 2 October 2024: Sarawak Tourism Board (STB), in collaboration with Tourism Malaysia, successfully participated in the Tourism Expo Japan (TEJ) 2024 from 26 to 29 September at Tokyo Big Sight.
This year’s participation marked STB’s third year at TEJ, reinforcing its commitment to the Japanese market. Following the expo, STB held a a post-engagement session with key Japanese tourism players on 30 September 2024 at Dai-ichi Hotel Tokyo, further strengthening relationships and exploring future collaborations to boost Sarawak’s presence in Japan.
Organised by the Japan Association of Travel Agents (JATA), TEJ has been recognised as the largest travel expo in Japan since its inception in 2014. The expo brings together exhibitors and visitors worldwide, providing a platform for industry professionals to showcase destinations and engage in meaningful business discussions.
Japan is a key market for Sarawak within the North Asia region, contributing significantly to the growth of visitor arrivals. As of August 2024, Sarawak saw a 21% rise in visitor arrivals from Japan compared to the same period in 2023. With this upward trend, Sarawak Tourism Board’s participation in TEJ 2024 aimed to increase its presence in the Japanese market, raise the destination’s profile, and reconnect with Japanese travel partners and potential travellers.
Sarawak’s focus on sustainable development and green energy resonates with the Japanese market’s priorities, making it a significant area of interest for Sarawak. Both regions actively advocate for the Sustainable Development Goals (SDGs), with the Sarawak Tourism Board focusing on SDG 4 (Quality Education), SDG 11 (Sustainable Cities andCommunities), SDG 12 (Responsible Consumption and Production), SDG 13 (Climate Action), and SDG 17 (Partnerships for the Goals). This mutual focus strengthens the connection between Sarawak and Japan, fostering a favourable environment for collaboration and tourism growth.
Sarawak is a diverse destination that caters to Japanese travellers who primarily visit for holidays and leisure. Japanese visitors are drawn to cultural experiences, nature and wildlife adventures, and gastronomy—key elements highlighted in Sarawak’s five pillars: Culture, Adventure, Nature, Food, and Festival (CANFF).
Sarawak proudly stands as the first in Malaysia to host two UNESCO World Heritage Sites — Mulu National Park and Niah National Park — which serve as northern gateways to the region’s rich natural heritage and biodiversity.
Niah National Park, renowned for its archaeological significance as the site of Southeast Asia’s oldest human remains, enriches Sarawak’s cultural and historical landscape. The Sarawak Delta Geopark, Malaysia’s sixth national geopark, further enhances this heritage by preserving Sarawak’s natural treasures and promoting environmental conservation.
Sarawak’s cultural heritage is equally captivating. The Borneo Cultures Museum — the largest in Malaysia and second-largest in Southeast Asia — offers a comprehensive look at the state’s diverse histories, cultures, and traditions. Complementing this is the Sarawak Cultural Village, an award-winning living museum that provides authentic insight into the architecture, customs, and daily lives of Sarawak’s major ethnic groups, making it an unparalleled destination for cultural exploration.
Furthermore, Kuching, the capital city, has earned both the “World Craft City” status from the World Crafts Council (WCC) and recognition as Malaysia’s first ‘Creative City of Gastronomy’ by UNESCO — achievements shaped by the rich cultural and culinary diversity of Sarawak’s 34 ethnic groups.
During the event, the Sarawak Tourism Board conducted two days of pre-scheduled Business-to-Business (B2B) sessions with Japanese tourism players on 26 and 27 September. These meetings provided an excellent opportunity for the board to establish new partnerships, strengthen existing relationships, and gain valuable market insights
through a market intelligence survey. The last two days, 28 and 29 September, were dedicated to Business-to-Consumer (B2C) sessions, allowing the public to explore Sarawak’s offerings and engage with the destination directly.
The event concluded with the post-engagement session at Dai-ichi Hotel Tokyo. Sarawak’s product updates were shared, future collaborations were discussed, continuous growth was ensured, and a shared commitment to sustainable and responsible tourism was
reflected. Sarawak’s participation in the Tourism Expo Japan 2024 showcased its diverse tourism offerings and reinforced its position as a unique and sustainable destination for Japanese travellers.
SINGAPORE, 2 October 2024: Celebrating International Coffee Day on Monday, 1 October, Emirates noted that its coffee-loving customers consumed more than 170,000 kg of coffee beans annually on board its flights and lounges.
Celebrating the wide array of artisan coffee served in Emirates lounges and onboard flights to 140 destinations worldwide, including Emirates’ signature blend of traditional Arabic coffee.
Inflight Delight: 130,000 kg of coffee served each year.
Emirates serves more than 130,000 kg of coffee onboard every year and even commissions its own signature blend of Arabic Coffee in collaboration with artisan local producer Mattina.
Mattina’s Arabic Coffee blend for Emirates uses the finest quality Arabica beans, complemented by natural cardamom and saffron, in line with the traditional recipes passed down through generations, replicating the ceremonial coffee experience central to Arabian hospitality for centuries. The blend features Arabica beans from Brazil’s Cerrado de Minas region, known for their smooth, mild, and aromatic character. These beans are lightly roasted to create the light brownish colour characteristic of the Arabic Emirati Qahwa. The Emirates Arabic Coffee is blended with cardamom from the highlands of Guatemala, famous for its rich and intense flavours, a spice that gives Qahwa its distinctive, aromatic taste while also featuring subtle hints of the world’s finest saffron, adding to the authenticity of the Qahwa tradition. Emirates signature blend of Arabic coffee is served inflight to First Class customers globally and is also available to order in the First and Business Class Lounges.
Across the Emirates network, many coffee types and producers are offered to customers in flight, including Lavazza, Coffee Planet, the Nairobi Coffee and Tea Company, and various independent suppliers globally. As part of the meal service, Economy and Premium Economy customers are offered coffee once or twice during their flight. Business and First Class customers can order from a Lavazza Italian coffee menu on demand, including decaffeinated coffee, cappuccino, iced Americano, espresso, macchiato and affogato al café. Emirates also works with Coffee Planet to create bespoke drinks for special occasions like Christmas and Valentine’s Day, such as the rose-kissed mocha or orange crush latte.
Lounges for Coffee Connoisseurs: 40,000 kg served by Emirates annually
The 5.1 million customers that relax in the seven luxurious Emirates Lounges in Dubai each year consume an average of 26,000 kg of coffee beans. In the First Class lounge in Concourse B, Dubai International Airport, Emirates has a dedicated coffee counter where customers can choose between a variety of three single blend origin coffees freshly prepared by a barista. Each coffee presents various aromas, acidity, and bitterness, and the Emirates team has been specially trained to suggest the best coffee to meet the customers’ preferences. The selection changes every three months so that regular travellers can sample beans from all around the world. For example, Colombia Huila Buenavista is a juicy and silky-bodied coffee with a sweet cacao nib-like finish and floral notes as well as hints of apricot, grapes, blackberry and grapefruit. Burundi Nyagishiru has a mild fruity aroma and a smooth finish of milk chocolate, brown spice, caramel, and stone fruit, with tart acidity and velvety texture. Brazil Sao Vale Do Sol is a medium-bodied coffee with a mild fruity aroma, citrus acidity, aromas and notes of grapefruit, vanilla, almond, and chocolate with a clean finish. The First and Business Class Lounges also feature Costa Coffee, an Emirates Leisure Retail company, where a wide range of coffees and complementary food are served.
Curated Coffee Training for Emirates Cabin Crew
Emirates Cabin Crew receive specialised coffee training, where they learn about the origins of coffee, different blends and how to make the perfect cup for every customer. In practical training sessions, cabin crew learn how to serve and present each coffee type and are assessed on preparing and delivering Emirates signature Arabic coffee. First-class passengers can enjoy their coffee in a Royal Doulton fine-bone mug or cup, and business-class passengers can enjoy their coffee in a fine-bone china mug. The quality of the water used to make the coffee is also considered and regularly monitored, and Emirates ensures that the water tanks, equipment used for transportation and supply lines provide perfectly potable water through regular disinfection, maintenance, and audits. For flight information and to make bookings, visit www.emirates.com.
SINGAPORE, 2 October 2024: Klook, a leading travel services platform in Asia, is celebrating its 10th anniversary with a birthday sale offering savings of up to 60% from 1 to 31 October.
Discounts are valid on a wide range of travel services, including tours, activities, accommodations, and transport, in various destinations, including Japan, Thailand, Taiwan, and Europe.
Lounge in the Sky, Bali.
In addition, Klook is offering weekly flash deals with Buy-1-Get-1 products, seasonal offers featuring top Autumn and Winter experiences in Japan, and Klook-exclusive products.
● Travellers can win travel experiences by saving them to a wishlist on selected campaign days. Klook will choose and notify the Winners.
● Spin the wheel daily to win promo codes redeemable for discounts of up to USD50 off on attractions and tours.
● Free eSIM for Klook Members so they can stay connected on their travels. Enjoy up to 3GB of data with seamless in-app activation for fuss-free coverage in over 200 destinations, and stay connected while travelling.
As part of Klook’s 10th anniversary, the company is launching its largest number of deals on 3 October. Users can look forward to over 2000 deals with up to 60% discount on travel services, weekly flash deals on buy-1-get-1 products and popular seasonal experiences in Japan.
Six new ‘Money Can’t Buy Experiences’
Sleep Beneath the Stars in Dubai’s Desert: Experience a stay in glass domes at Al Marmoom Oasis. Enjoy camel rides, wildlife spotting, and stargazing with an expert astronomer, complemented by a Michelin-awarded feast.
Forage the Swiss Alps: Embark on a three-day adventure in Saas-Fee, Switzerland. Hunt for mushrooms with a master forager, savour a raclette feast, and dine at the world’s highest revolving restaurant with a 3D2N stay in a picturesque village.
Seoul Searching OPPAS: Join Korea’s Wild Wild Hotties for an exclusive Seoul tour. Begin your adventure with a thrilling coronation ceremony, where you’ll be crowned by the dancers themselves.
Master the Way in Tokyo’s Heart: Step back in time to the world of the samurai. Learn the art of the katana, dress in traditional samurai attire, and dine with a sensei, gaining insights into samurai culture.
Urban Surf & Turf: Get ready for an exclusive, action-packed getaway like no other. This 2D1N VIP experience at Malaysia’s Sunway Lagoon offers thrills, waves, and fun under the sun.
Sunset and Serenades in Bali’s Sky: Soar to new heights at Lounge in the Sky, Bali’s only “flying restaurant,” where dining meets breathtaking views. Savour a meal 50 meters above ground, with stunning views before you ascend into the air for a jaw-dropping experience.
To participate, users can visit Klook and register their interest in the selected ‘Money Can’t Buy Experiences’.
SINGAPORE, 2 October 2024: Six Senses has been on a journey to eliminate plastic from its properties since the brand was founded in the mid-1990s.
By the time plastic became a dirty word in 2016, single-use bottles, straws, and disposable packaging were long gone, and Six Senses was already taking pioneering steps towards eliminating more complex and challenging plastic items.
Six Senses sustainability teams have diligently recorded this Journey to Plastic Freedom, and on Monday, Six Senses announced it will share its operational intelligence with the broader hospitality industry.
Six Senses CEO Neil Jacobs said: “We are sharing our playbook with other hotel groups because the issue needs collective action if we are to make a real impact on our environment. If that means sharing our trade secrets with the wider industry, then so be it. This playbook only tells half the story. The real legacy will be how our journey is embedded within further afield and, who knows, potentially becomes part of life for all hotel operations.”
The Six Senses Journey to Plastic Freedom Playbook has 82 tried and tested solutions to plastic items in the four main areas of a hotel’s operations — housekeeping, back of house, food and beverage and spa. Items being eliminated range from bags and toothpaste tubes to coffee capsules and brooms. The playbook also shares ten lessons about how being environmentally and socially responsible can be successfully married to uncompromising hospitality, efficient operations, profitability, an outstanding guest experience and high levels of satisfaction and engagement among colleagues.
As part of IHG’s luxury and lifestyle portfolio, Six Senses has shared the Journey to Plastic Freedom Playbook with 6,400 IHG hotels worldwide. The next step for Six Senses is to share it with the wider industry. There will be a webinar on Wednesday, 6 November, for anyone working in the hospitality industry who wants to learn more. From that date, the playbook will be available to download online.
Join the mission
Six Senses focuses on eliminating plastic rather than just recycling. Pollution from plastic occurs during production, extraction, use and disposal. Much of the environmental damage is already done by the time it is recycled (if it gets recycled).
Six Senses knew from the outset that its suppliers would be critical stakeholders. That is why all purchasing teams and suppliers were on board with the brand’s vision to eliminate plastic. Six Senses learned it was not alone in its concern, and suppliers were open to implementing alternatives and collaborating to develop workable solutions. Click here to register for the Six Senses Plastic Freedom Webinar on Wednesday, 6 November. Attendees will receive a PDF copy of the playbook.
