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Vietnam: I’m only here for the beer

SINGAPORE, 23 April 2024: If you travel for a cheap beer, then spend your holiday time in Vietnam’s famed World Heritage town of Hoi An for the cheapest glass of lager that will set you back GBP1.16 while sipping a local brew in Phuket Thailand, will cost GBP2.08.

Long-haul destinations top the 2024 UK Post Office’s World Holiday Costs Barometer leaderboard, with Vietnam delivering the lowest prices and five other Asian destinations in hot pursuit in the top 20 rankings.

The Post Office holiday costs research* surveyed 40 destinations worldwide, focusing on the price of eight items that UK tourists are likely to purchase during overseas holidays. The eight items: A three-course meal for two with a bottle of house wine, a cup of coffee, a bottle of local beer, a can of cola, a glass of wine, a bottle of still water, suncream and insect repellent.

Vietnam, using Hoi An for the price samplings, was declared the winner with the lowest costs for the eight items, totalling GBP51.18, ahead of South Africa in second place (GBP54.35) and Kenya in third place (GB54.93). 

In addition to Vietnam, five Asian destinations figured in the holiday costs barometer’s top 20 list. Japan (Tokyo), in fourth place, tallied GBP59.05 for the eight items. Bali (Kuta) was in eighth place, totalling GBP63.31, and Malaysia (Penang) was in 11th place, totalling GBP74.57. Thailand (Phuket) took the 12th spot with a tally of GBP77.77, and India (Delhi) in the 13th spot with a total cost of GBP77.84

Portugal (Algarve), in fifth place with a tally of GBP59.60, was the best-ranked European destination for price bargains.

The Post Office research claims that over half of adult Britons will travel abroad this year – and 60% have already booked. More than half will dip into savings to fund the trip despite concerns about overspending.

Sterling looks set to play a pivotal part in holiday choice in the coming months, based on the findings of the 18th annual Holiday Money Report from Post Office Travel Money. 

That report reveals that 90%  of the Post Office’s 30 bestselling currencies are currently weaker against sterling than a year ago, resulting in price falls in many of the world’s most popular destinations—especially long-haul resorts and cities.

Research for the Post Office Worldwide Holiday Costs Barometer (part of the Holiday Money Report) found that prices for meals, drinks and other tourist items have fallen since last year in 25 of the 40 resorts and cities surveyed. However, the strength of the sterling, rather than the prices charged in restaurants, bars, and shops abroad, will make many destinations cheaper for British visitors.

The barometer research reveals year-on-year local price rises for tourist commodities in four out of five destinations. However, once these prices are converted to sterling, holidaymakers can expect to pay less than a year ago when visiting 19 long-haul destinations and six European ones. 

Vietnam a price paradise

For the first time, Vietnam tops the chart. In Hoi An, a 14.4% price fall has been achieved through lower restaurant and bar charges and a sizeable drop in the value of the Vietnamese dong. 

At GBP51.18 for a barometer basket consisting of a range of drinks, a three-course meal for two with wine, sunscreen and insect repellent, Hoi An has leapfrogged last year’s leaders to rise from sixth to first place in the worldwide barometer. It has done so because it is one of only eight destinations to combine a reduction in local prices with falling currency values.

In common with Vietnam, Japan is another Asian destination benefiting from a significant rise in sterling’s value combined with a fall in local prices. Tokyo has moved up four places to fourth after seeing barometer costs plummet by 16.2% to £59.05.

In eighth place, prices in Bali (Kuta) are down 6.7% to GBP63.31.

Bottom of the table  

At the bottom of the barometer table, Tamarindo in Costa Rica is the most expensive destination, based on the eight items. At GBP158, prices have risen significantly in recent years – up 13.2% year-on-year. The same applies to Cancun, Mexico, once in the best value top 10 but now down to 33rd place after a price rise of 16.7% to £127.10, primarily due to the strength of the Mexican peso.

Prices in resorts and cities are among the biggest concerns for holidaymakers planning trips abroad. In consumer research conducted for the Holiday Money Report, 84% of them – rising to 89% of family travellers said that costs for items like meals and drinks would be one of their biggest considerations when choosing their holiday destination. Even more, 90% of Britons planning overseas holidays were concerned about overspending their budget.

Post Office Travel Money head Laura Plunkett said: “The barometer results make it clear how important it will be this year to consider how sterling’s strength has impacted individual destinations. Holidaymakers intending to travel long haul can expect to get more for their money because the pound has gained ground in most destinations. By comparison, sterling’s gain against the euro has been more modest, so it will pay to compare eurozone destinations to see which offer the cheapest prices. Portugal and Cyprus look the best choices for bargain hunters.”

Despite concerns about holiday costs, half (51%) of Britons told Post Office researchers that they intend to travel abroad this year – rising to 58% of younger people aged between 16 and 34. More revealingly, three in five (60%) of them have already booked their holiday – although almost a quarter (23%) are waiting to book in the hope of bagging a discounted late package.

The research confirms that holidays abroad are a priority for many Britons. Half (51%) of those planning overseas travel admit that they will have to dip into savings to fund their trip abroad, while a quarter (25%) will reduce spending on other areas to afford the holiday – 12% delaying plans for home improvements or car purchases.

*40 destinations were surveyed for the Post Office Worldwide Holiday Costs Barometer, compiled with the help of national and local tourist boards (Marmaris info for Marmaris, Turkey). Eight items — a three-course meal for two with a bottle of house wine, a cup of coffee, a bottle of local beer, a can of cola, a glass of wine, a bottle of still water, suncream and insect repellent — were selected as representative of the purchases UK tourists are likely to make and Post Office researchers cross-checked prices.

For a full breakdown of costs, go to www.postoffice.co.uk/holidaymoneyreport 

Sarawak showcases charm at VITM

KUCHING, 22 April 2024: The Malaysia Tourism Promotion Board (Tourism Malaysia) in Vietnam and the Embassy of Malaysia in Hanoi participated in the Vietnam International Travel Mart (VITM) 2024, which was held from 11 to 14 April 2024.

The Sarawak promotion, held at the International Center for Exhibition (ICE) in Hanoi, was supported by the Ministry of Tourism, Creative Industry & Performing Arts (MTCP) Sarawak, Malaysia Aviation Group, National Association of Private Educational Institutions of Malaysia (NAPEI), Resorts World Genting, Ibis Kuala Lumpur City Centre, and Columbia Leisure.

During the four-day event, the colours of Malaysia were unveiled through performances of Sarawak Cultural Dance and Sape Performance, fun quiz activities to learn more about the country, and Teh Tarik Tea Pulling Art by a Malaysian chef. 

“VITM 2024 presented a valuable opportunity to promote Malaysia’s rich cultural and ecological tourism offerings,” said Tourism Malaysia in Vietnam director Nor Hayati Zainuddin.

Tourism Malaysia also shared updates on the latest tourism products and destinations, such as Sarawak, the largest state on the island of Borneo, also known as the “Land of the Hornbills,” a bird species listed in the Red Book. Sarawak, a treasure trove of unique experiences, harnesses pristine beauty like the Mulu cave, home to over 40 ethnic groups with distinct customs and practices awaiting to be discovered by Vietnamese tourists.

For more information on Sarawak, visit www.sarawaktourism.com

(SOURCE: Tourism Malaysia)

Emirates flights get back to normal

DUBAI, 22 April 2024: Emirates flights are back to normal following unprecedented chaos caused by flooding in Dubai, which brought one of the world’s busiest airports to its knees last week.

In the aftermath of the crisis, the airline’s president, Sir Tim Clark, posted an open letter to customers on Saturday: “This week has been one of the toughest for Emirates operationally, as record storms hit the United Arab Emirates. I want to offer our sincere apologies to every customer whose travel plans were disrupted during this time.”

On Tuesday, 16 April, the UAE experienced its highest rainfall in 75 years. Lashing storm winds and rain disrupted activity across Dubai. About 25cm (10in) of rain — roughly twice the UAE’s yearly average — fell in a single day, flooding much of Dubai’s outdoor infrastructure.

Clark said in the open letter: “Our 24/7 hub in Dubai remained open, with flight movements reduced for safety, but flooded roads impeded the ability of our customers, pilots, cabin crew, and airport employees to reach the airport, and also the movement of essential supplies like meals and other flight amenities.

“We diverted dozens of flights on Tuesday to avoid the worst of the weather, and over the next three days, we had to cancel nearly 400 flights and delay many more as our hub operations remained challenged by staffing and supply shortages.

“To free up resources and capacity to manage impacted customers as a priority, we had to suspend check-in for passengers departing Dubai, implement an embargo on ticket sales, and temporarily halt connecting passenger traffic from points across our network coming into Dubai.

“Over 12,000 hotel rooms were secured to accommodate disrupted customers in Dubai, 250,000 meal vouchers have been issued, and more drinking water, blankets, and other amenities.

“As of Saturday, 20 April, our regular flight schedules have been restored. Passengers previously stranded in the airport transit area have been rebooked and are en route to their destinations. We have assembled a task force to sort, reconcile, and deliver some 30,000 pieces of left-behind baggage to their owners.

“It will take us some more days to clear the backlog of rebooked passengers and bags, and we ask for our customers’ patience and understanding.”

He concluded: “We know our response could have been better. We acknowledge and understand our customers’ frustration due to the congestion, lack of information, and confusion in the terminals. We acknowledge that the long queues and wait times have been unacceptable.

“We take our commitment to our customers very seriously, and we have used the lessons of the last few days to make things right and improve our processes.

“I’d like to also acknowledge and thank our teams across the airline and our many suppliers and partners for their tireless efforts around the clock this week, despite the challenging conditions, to support customers, recover our network, and bring our operating schedule back to normal.”

For bookings or more flight information visit www.emirates.com 

(SOURCE: Emirates)

CX reports strong March results

HONG KONG, 22 April 2024: Strong demand for travel from Hong Kong driven by the Easter holiday, supported by a surge in visits to exhibitions and events held in the city delivered a 42.4% increase in passenger traffic in March Cathay Pacific reports.

Cathay Pacific carried 1,883,404 passengers in March 2024, an increase of 42.4% compared with March 2023. The month’s revenue passenger kilometres (RPKs) increased 38.1% year-on-year. Passenger load factor decreased by 6.6 percentage points to 83.8%, while available seat kilometres (ASKs) increased by 48.9% year-on-year. In the first three months of 2024, the number of passengers carried increased by 55.7% to a total of 5,401,778, against a 56.4% increase in ASKs and a 47.7% increase in RPKs, as compared with the same period for 2023.

The airline carried 134,551 tonnes of cargo in March 2024, an increase of 10.5% compared with March 2023. The month’s cargo revenue tonne kilometres (RFTKs) increased 4.1% year-on-year. The cargo load factor decreased by 4.3 percentage points to 62.7%, while available cargo tonne kilometres (AFTKs) increased by 11.2% year-on-year. In the first three months of 2024, the tonnage increased by 11.1% to a total of 356,380 tonnes, against a 15.2% increase in AFTKs and a 6.2% increase in RFTKs, as compared with the same period for 2023.

Travel trends

Chief Customer and Commercial Officer Lavinia Lau commented: “Our travel business performed well in March, with healthy demand across our services both leading up to and during the Easter holiday period. Student traffic from the United Kingdom was particularly strong ahead of Easter, and outbound and return traffic surged over the holidays.

“Demand for premium seats to and from Hong Kong also remained strong. This was driven by the various exhibitions and trade shows that took place in the city in March, most notably the Hong Kong International Jewellery Show and Art Basel. We were also pleased to resume our direct flights between Bangkok and Singapore in March, which have been popular with customers.

Cargo

“Cargo demand was stronger in March, with our tonnage up by 26% compared with the previous month and up by 11% compared to March 2023. Cargo demand out of Hong Kong and the Chinese Mainland picked up quickly after factories re-opened following the Chinese New Year holidays, and we observed an increase in e-commerce and express shipments due to the end-of-quarter rush.  

Outlook

“Looking ahead to the Chinese Mainland’s forthcoming Labour Day ‘Golden Week’ holiday period, we are seeing a healthy increase in travel demand from the Chinese Mainland to Hong Kong and regional destinations via the Hong Kong hub. We will increase our ​ Chinese Mainland frequencies to around 200 round-trip flights per week as a Group during the Golden Week to cater to this strong demand.

“In terms of cargo, we expect e-commerce demand to remain strong and for overall air cargo demand to be stable on long-haul routes. As the largest cargo operator at Hong Kong International Airport (HKIA), we congratulate HKIA on once again being named the world’s busiest cargo airport in 2023 – a status it has held for 13 of the past 14 years. We are extremely proud to be part of this incredible success story and remain committed to working with all stakeholders to further grow Hong Kong as the world’s leading air cargo hub.”

Edison Travel Service partners with TA

SINGAPORE, 22 April 2024: Edison Travel Services (ETS), a Taiwan tour operator, partners with Trip Affiliates Network, signifying a significant step to expand its business in the Taiwan travel market.

The partnership aims to empower tour and activity operators to thrive in the digital landscape by leveraging ETS’s years of hospitality expertise and TA Network’s cutting-edge travel technology solutions.

TA Network operates as an open ecosystem catering to traditional offline B2B channels such as travel agencies, wholesalers, and corporate intermediaries. Through dynamic live room rates and inventory management, TA Network enhances efficiency and expands its network of partners, ensuring seamless connectivity and enriched service offerings. ETS will collaborate closely with TA Network ecosystem partners on selected destinations, enhancing the travel buying experience for customers and driving conversions by automating business processes with TA Network’s in-house solutions.

Edison Tours General Manager Dennis Kuo expressed enthusiasm about the partnership, highlighting TA Network’s user-friendly interface and enterprise-level software suite. He believes this collaboration will significantly boost conversions and elevate their business not only in the Asian market but also beyond.

TA Network Regional Director for Ecosystem and Partnerships, Jean Hsieh, emphasised the strategic importance of the partnership in opening new service avenues and reaching a broader audience in the international travel space. She expressed excitement about automating the future of travel in Taiwan and beyond through collaboration with ETS and anticipates a successful partnership with promising opportunities ahead.

About Edison Tours
Founded in 1988, Edison Travel Service Co Ltd has solidified its standing as a prominent inbound tour operator and DMC in Taiwan, explicitly targeting the English-speaking market. 

About Trip Affiliates Network
Headquartered in Singapore, with offices in Indonesia, Vietnam and Thailand, Trip Affiliates Network provides FIT/group inbound and outbound turnkey solutions and add-on direct supplier connectivity services for travel agents, wholesalers and hotels. 

54th MATTA Fair spurs travel sales

Nigel Wong.

KUALA LUMPUR, 22 April 2024: The recent MATTA Fair attracted more than 170,000 visitors and generated more than MYR230 million in sales over the three-day fair, the Malaysian Association of Tour and Travel  Agents (MATTA) reported at the weekend.

In a post-event assessment of the 54th edition of the MATTA Fair held from 22 to 24 March 2024 at the Malaysia International Trade & Exhibition Centre (MITEC) Kuala Lumpur the national travel agency association said the fair covered a total of 39,000 sqm of exhibition space booked by 278 exhibitors which included 12 National Tourism Organizations (NTOs) and eight State Tourism Organizations (STOs) – an indication that the Malaysian tour and travel industry remains vibrant and is expected to grow.

Domestic sales turnover amounted to more than MYR 31 million, indicating massive growth potential in domestic tourism, which has seen significant growth post-Covid.

“We implemented a strategic plan to alleviate traffic congestion, which was a concern during the previous travel fair,” said MATTA Presidnet Nigel Wong. “Through the provision of shuttle services from key transportation hubs like MITEC’s vicinity, KL Sentral and Sunway Putra Mall, we reduced traffic-related complaints by an impressive 65%. The positive response to this initiative from fairgoers demonstrates the effectiveness of this approach in ensuring a smoother and more enjoyable experience for visitors,” 

Wong noted that MATTA actively collaborated with RapidKL to augment the transportation options available to fairgoers. As part of these efforts, there will be a substantial increase in buses in service, significantly reducing the waiting time intervals for attendees. This initiative has encouraged visitors and exhibitors to take public transportation or park their cars at Sunway Putra Mall and KL Sentral for future MATTA Fairs.

“Our sincere appreciation goes out to DYTM Tuanku Raja Muda Perlis for contributing to the success of our opening ceremony by his distinguished attendance. “The leadership demonstrated by His Royal Highness Tuanku Raja Muda Perlis and the team from Perlis Economic Planning Division, Perlis State Park, Department of Mineral and Geoscience Malaysia and Perlis Agriculture Department, working together with private sector stakeholders like MATTA, is proof that smart partnerships like these are key to promoting destinations in a new and fresh way, ” says Wong.

“The success of MATTA Fair March 2024 is a significant milestone, signalling that the tourism industry is in the last stages of recovery and is geared towards rapid growth over the next few years,” he added.

During the show, China secured the top spot among the top 10 most popular destinations, with Japan, Korea, Malaysia, Turkiye, Vietnam, Taiwan, Switzerland, Italy and the UK following closely. 

For domestic tourism, consumers preferred packages from Selangor, Sabah, Terengganu, Pahang, Kedah and Penang mainly due to the logistic considerations and diverse attractions. Data also revealed that travel packages from over 67 international destinations across North America, Africa, Europe, Asia and Australia were in demand during the fair.

MATTA Fair provides a platform where travel enthusiasts can obtain firsthand information from licensed travel agents and tour operators, plan their dream vacations, and take advantage of exclusive deals, all under one roof.

“We remain committed to promoting and nurturing Malaysia’s tourism sector; this travel fair is more than just an event; it is an important catalyst for the industry’s growth. The outstanding results of the MATTA Fair March 2024 inspire us to continue working persistently to generate chances, foster innovation, and give unforgettable experiences to travellers,” Wong concluded.

The next MATTA Fair is scheduled to take place at MITEC Kuala Lumpur from 6 to 8 September 2024.

Air Canada boosts summer flights

SINGAPORE, 22 April 2024: In addition to new enhanced international routes to Singapore, Madrid, Stockholm, Osaka and Seoul, Air Canada’s Summer 2024 international capacity is growing by 30% into Asia-Pacific and 25% to key leisure destinations in Southern Europe compared to last Summer.

Across the Pacific, Air Canada continues to build its Vancouver hub as the gateway to the Pacific. The carrier recently started year-round service to Singapore from Vancouver and will increase capacity to Hong Kong, Osaka and Seoul. On the East Coast, the airline is excited to begin seasonal service from Toronto to Osaka and increase capacity to Tokyo. At the same time, Air Canada will begin seasonal service to Seoul from Montreal, complementing Tokyo’s enhanced capacity.

Flight options are increasing across Europe and Asia this summer, along with a choice of 120 destinations in North America (CNW Group/Air Canada)

“We continue to see strong demand for southern European destinations and have increased capacity for countries such as Italy, Greece, and especially Spain for this summer,” said Air Canada Executive Vice President, Revenue and Network Planning Mark Galardo.

Air Canada is” also focused on strategically expanding its Pacific hub in Vancouver. We are thrilled to have launched service in Singapore earlier this month and increased service to Hong Kong and Japan.” 

Within North America, Air Canada’s domestic and trans-border network will expand to 120 destinations this summer, with the addition of Tulum, Mexico, and Charleston, South Carolina.

Air Canada’s Atlantic schedule will provide the most nonstop service between Canada and Europe of any carrier. Air Canada is launching new direct routes from Montreal and Toronto to Stockholm and will increase frequencies to Rome and Athens. From Montreal, the airline will also launch year-round service to Madrid, increase flights to Paris to up to three times daily during the summer peak, and restore service to Lyon. From Toronto, service will increase to Copenhagen and commence in Edinburgh and Brussels earlier in the season.

In North America, new routes will be offered from Toronto and Montreal to Tulum, from Toronto to Charleston, and from Montreal to St. Louis, Austin and New Orleans. Within Canada, Ottawa-Calgary and Halifax-Vancouver flights will resume, and there will be frequency or capacity increases, including between Toronto and Saskatoon, Regina, Victoria, Sydney and Gander, as well as between Montreal and Regina, Saskatoon, Victoria, Edmonton, Moncton, Fredericton and Deer Lake. 

Firefly switches flights to BKK

PENANG, 22 April 2024: Firefly, a low-cost airline based in Malaysia, announced at the weekend that it will shift its Bangkok flights to Suvarnabhumi from Don Mueang Airport effective 1 May. 

All flights to Bangkok will land and take off at Suvarnabhumi Airport (BKK) from the Penang International Airport (PEN).

Firefly’s latest travel deals but flagged fare has add-ons.

Advance timetable information shows the airline will serve Bangkok with daily flights using a Boeing 737-800

Flight FY3620 will depart Penang (PEN) at 2010  and arrive in Bangkok Suvarnabhumi Airport (BKK) at 2100.
Flight FY3621 will depart Bangkok Suvarnabhumi Airport (BKK) at 2200 and arrive in Penang (PEN) at 0050 (plus a day).

A subsidiary of Malaysia Aviation Group (MAG), Firefly launched flights from Penang International Airport (PEN) to Don Mueang International Airport (DMK) in Bangkok last November, serving the route initially with five weekly flights and increasing to daily in early 2024 during the peak travel season to Thailand. 

Fares on the PEN-DMK route are very competitive. AirAsia schedules 17 flights weekly, and Thai Lion Air offers three weekly flights every Friday, Saturday, and Sunday. THAI flies double daily between BKK and PEN and will compete with Firefly effective 1 May.

Skytrax names top airports

SINGAPORE, 22 April 2024: Seven Asian airports featured in the top 20 rankings of Skytrax’s World Airport Awards 2024, released on 17 April. Singapore Changi Airport landed in second place (first in 2023), with Doha Hamad  International taking the crown in the latest listing. 

Image credit: Skytrax. Doha Hamad  International take the crown in the latest listing.

The 2023 Airport of the Year and 12-times previous winner, Singapore Changi Airport, was also named Best Airport in Asia and the World’s Best Airport Immigration Service.

Hamad International Airport was officially crowned the World’s Best Airport 2024 during a ceremony at the World Airport Awards, Passenger Terminal EXPO in Frankfurt. Hamad International Airport also won awards for the World’s Best Airport Shopping and the Best Airport in the Middle East.

Asian stars shine in the top 20

Seoul Incheon was named third on the prestigious annual listing, followed by Tokyo Haneda (4th) and Tokyo Narita (5th).

Hong Kong rose dramatically from the 33rd spot in 2023 to the 11 spot. Centrair Nagoya gained the 6th spot followed by Kansai (18th)

Third in the ranking, Seoul Incheon Airport was also named the World’s Most Family Friendly Airport for 2024.

Other highlights from the 2024 ceremony included Tokyo Narita Airport being recognised for customer service, as they were named the World’s Best Airport Staff and Best Airport Staff in Asia. 

In Japan, New Chitose Airport was voted the World’s Most Improved Airport after a much-improved performance in the global survey and across many of the category sections. Chubu Centrair International Airport, Nagoya, won the World’s Best Regional Airport award, and Kansai International Airport was recognised for the World’s Best Airport Baggage Delivery.

Other notable achievers from Asia included Jakarta, which rose from 43rd place in 2023 to 28 in the 2024 list that charts the performance of 100 airports worldwide. Berlin Brandenburg Airport managed to slip into the list in 100th place.

Bangkok’s Suvarnabhumi Airport, lauded by the Thai government as Southeast Asia’s leading aviation hub, managed a 58th ranking, a 10-place improvement on its 68th ranking in the 2023 results but still well off the pace required to join the top 20.

Community-based tourism goes to market

KOTA KINABALU, 19 April 2024: The Sabah Community-Based Tourism Fair will move offshore to convene in Putrajaya, Malaysia’s political capital, for the first time ever in a bid to expand its market reach beyond Sabah state. 

First reported by the Borneo Post, the online news report confirmed the event will be scheduled this October at the IOI City Mall, Putrajaya, 

Photo credit: Sabah Tourism. Kapaladan Waterfall, located in Kota Belud.

Sabah Tourism Board chairman Datuk Joniston Bangkuai told the Borneo Post it was “time for local community-based operators to venture out of their comfort zone and venture to bigger markets.”

Last year, the 5th edition of the  Sabah Community Based Tourism Fair 2023 took place at Suria Sabah Shopping Mall in November. 

The sixth edition of the three-day event will go to Putrajaya with a delegation of around 40 community-based tourism operators who will reach out to travel consumers with Sabah’s latest CBT travel content that reflects the rich tapestry of rural tourism and the diverse cultural heritage that defines Borneo island.

This event, organised by the Sabah Tourism Board and Federation of Rural Tourism Association Sabah (FeRTAS), aims to boost rural tourism and showcase diverse cultural experiences.

For more information on community-based tourism in Sabah, visit www.sabahtourism.com