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Indigo connects Delhi and Almaty

SINGAPORE, 23 August 2023: India’s low-cost airline IndiGo announces a new connection between Almaty and Delhi, effective 23 September. 

Almaty will become IndiGo’s 32nd international destination. Introducing the new route will improve India’s connectivity to Kazakhstan, especially Almaty, which is recognised as a prominent financial centre for Central Asia.

Photo credit: IndiGo.

IndiGo head of global sales Vinay Malhotra commented: “Introducing direct connectivity between Delhi and Almaty, Kazakhstan, opens access to one of the world’s 10 largest countries. 

“This addition holds great promise for leisure travellers, who can now explore Kazakhstan’s impressive architectural landmarks and vibrant city atmosphere. Almaty, Kazakhstan’s largest metropolis,

remains their major commercial, financial, and cultural centre. This connectivity will further foster trade and commerce, given Kazakhstan’s status as the wealthiest country in Central Asia.”

Almaty attracts thousands of visitors with its beautiful blend of nature and city life. Visitors can enjoy stunning views of the Trans-Ili Alatau Mountains that surround the city.

As a significant economic hub in Central Asia, Almaty’s main industries include finance, technology, education, and tourism. 

Flight Schedule: 

About IndiGo 

IndiGo has a fleet of over 300 aircraft operating about 1900 daily flights serving 79 domestic destinations and 32 international destinations by the end of the year. 

HKIA monitors July traffic growth

HONG KONG, 23 August 2023: Airport Authority Hong Kong (AAHK) released air traffic figures for Hong Kong International Airport for July 2023, recording a solid rise in passenger traffic.  

HKIA handled over 3.8 million passengers in July, a 14.9% increase compared to June 2023. The daily average in July exceeded 120,000 passengers, recovering 60% of the pre-pandemic level. 

Photo credit: HKIA. Top accreditation goes to HKIA.

In July, flight movements and cargo throughput saw month-on-month increases of 7.4% and 1.7%, respectively, to 24,030 movements and 361,000 tonnes.

Compared with the same month in 2022, passenger volume increased eight-fold while flight movements doubled. All passenger segments grew significantly compared to July 2022 as passenger traffic steadily recovered. Mainland China and Japan recorded the most substantial increases in traffic to and from Southeast Asia.

Cargo throughput experienced a year-on-year increase of 3.8% in July. Exports contributed the most to the overall increase in cargo volume in July, rising by 12.6% compared to last year. Traffic to and from key trading regions in North America, the Middle East and Europe rose considerably during the month.

Over the first seven months of 2023, HKIA handled 20.4 million passengers, increasing more than 15 times from the low base recorded during the same period in 2022. The airport handled 142,840 flight movements, representing 94% year-on-year growth. Cargo volume declined by 4.2% year on year to 2.4 million tonnes.

On a 12-month rolling basis, passenger volume at HKIA increased 10 times year-on-year to 24.8 million, while flight movements rose by 44.6% to 207,925. Cargo throughput saw a decrease of 14% to 4.1 million tonnes.

Meanwhile, HKIA announced it recently achieved Level 3 accreditation, the highest rank attainable under the Accessibility Enhancement Accreditation Programme organised by Airports Council International (ACI). The Level 3 accreditation indicates the airport and its partners’ commitment to improving accessibility by applying innovation and technology, digital accessibility, universal design principles and establishing an inclusive culture for all types of disabilities.

AAHK executive director of airport operations Steven Yiu said: “We are pleased to receive this accreditation from ACI, which recognises our tireless efforts to enhance HKIA’s facilities and ensure that they cater to every airport user’s need. We will continue to upgrade the facilities to create an accessible, safe and inclusive airport experience for all passengers worldwide.”

Thai Vietjet sponsors Miss Earth Thailand

BANGKOK, 22 August 2023: Thai Vietjet has been named the official airline sponsor for ‘Miss Earth Thailand 2023’, which got underway earlier this month in Bangkok. 

The airline, once famous for its bikini-clad cabin attendants, claims the collaboration showcases Thai Vietjet’s commitment to supporting and promoting beauty pageant events and eco-conscious initiatives that align with the core value of Miss Earth Thailand and Thai Vietjet.

As the official airline sponsor, Thai Vietjet provides travel for the contestants participating in ‘Miss Earth Thailand 2023’, ensuring their safe arrival in Vietnam for photo opportunities hosted from 21 to 24 August in two cities of Vietnam, Danang and Hoi An.

“Thai Vietjet is honoured to be associated with such an inspiring event as Miss Earth Thailand 2023 for women and individuals. We believe in supporting initiatives promoting environmental consciousness to impact our world positively. We are delighted to support this event by providing the air transportation that connects those inspiring women with meaningful opportunities,” said Thai Vietjet’s commercial director Pinyot Pibulsonggram.

(Source: Thai Vietjet)

Sarawak Tourism Board wins two awards

KUALA LUMPUR, 22 August 2023: Sarawak Tourism Board (STB) won two prestigious awards at the BrandLaureate BestBrands Awards for 2022-2023, held in Kuala Lumpur last week. 

Organised by The World Brands Foundation (TWBF), the BrandLaureate BestBrands Awards recognise pioneering brands that demonstrated exceptional strategies and brand positioning.

STB received two exceptional recognitions under the “Nation’s Pride Award” in the Tourism Promotion Excellence and “CEO of the Year – Tourism” to Puan Sharzede Datu Hj Salleh Askor. Both honours underscore STB’s commitment and various initiatives in positioning Sarawak as a global tourism icon and a leading ecotourism destination in Southeast Asia, with responsible tourism being its core approach through  STB’s marketing campaign “Sarawak, More to Discover.”

Minister for Tourism, Creative Industry and Performing Arts (MTCP) Sarawak YB Dato Sri Abdul Karim Rahman Hamzah commended STB’s achievements and commitment in showcasing Sarawak’s pristine natural beauty, vibrant cultural heritage, exhilarating adventure tourism offerings, and unswerving dedication to sustainable tourism practices.

Under the Nation’s Pride Award for Tourism Promotion Excellence, Sarawak Tourism Board was recognised for brand performance; brand strategy; brand innovation; brand communication and brand cultures.

“The ‘Nation’s Pride Award’ and ‘Brandleadership Award’ for Sharzede serve as a testament to STB’s relentless dedication to showcasing Sarawak’s treasures and advocating for responsible tourism practices. Their tireless efforts have elevated Sarawak on the global tourism stage and enriched our communities’ lives,” he said. 

Under the guidance of MTCP, STB has achieved many notable achievements in 2023, a stellar one being conferred affiliate membership to United Nations World Tourism Organisation (UNWTO), enabling STB to join UNWTO’s ongoing efforts to bring together the actors of the ‘ecosystem’ of Responsible Tourism under its priority of sustainability in tourism.

Another notable achievement is the triumphant return of the renowned Rainforest World Music Festival (RWMF) in 2023 which reflects the state’s strong commitment to responsible tourism. Not only is the festival now an iconic event that celebrates Sarawak’s cultural heritage, but the RWMF also serves as a platform for diverse artists from across the globe to harmoniously unite through the universal language of music and arts while embracing the principles of responsible tourism.

In addition to these accomplishments, STB achieved remarkable success in visitor arrivals for 2023. As of July, arrivals reached an impressive 2,269,855, including over 1 million foreign visitors. The year’s target of welcoming 3 million visitors is well within reach, showcasing the effectiveness of STB’s initiatives and strategies in promoting Sarawak as a compelling and responsible tourism destination.

Amid the challenges posed by the pandemic, STB demonstrated remarkable resilience by implementing a comprehensive strategy known as the “3R Strategy” – Phase 1: Rebuilding and Relief, Phase 2: Recovery Collaboration, and Phase 3: Redialing. They played a pivotal role in navigating the uncertainties of the pandemic while safeguarding the well-being of Sarawak’s communities and visitors alike.

Sharzede Datu Hj Salleh Askor receives the Brandleadership Award for CEO of the Year for her strong stewardship in positioning Sarawak as a tourism destination that advocates Responsible Tourism at the forefront of all tourism practices. Her transformative leadership led to remarkable surges in visitor numbers and positioned Sarawak as a must-visit destination for travellers seeking authentic cultural experiences while fostering balanced growth that respected local communities through her emphasis on community-based tourism products as part of her visionary path to chart Sarawak’s course toward becoming Asia’s premier ecotourism destination by 2030.

Reflecting on the two accolades, Sharzede commented: “These awards reflect the strong guidance by the Sarawak Government and vision under our Post Covid Development Strategy and Tourism Masterplan. This was crucial in meeting all our objectives. I extend my heartfelt gratitude to all those who have directly and indirectly supported us. A profound thanks to my exceptional team at STB for their tireless hard work and dedication.”

LADA gains feedback from tourism community

LANGKAWI, 22 August 2023: High airfares on routes to Langkawi Island and the need for more promotions focusing on the destination’s new attractions and tour content topped the agenda at LADA’s latest feedback session with the island’s tourism industry held last week. 

Langkawi Development Authority (LADA) hosts an ongoing series of Tourism Industry Players’ Meeting Sessions to discuss current issues in Langkawi Island and gain valuable feedback from the island’s tourism industry. The sessions are a platform for industry players to pitch their opinions or suggestions to strengthen the island’s appeal to tourists worldwide, LADA reported at the close of the 16 August session.

Photo credit; LADA. Langkawi’s tourism players at the feedback session.

Langkawi District Office and tourism content suppliers attended the event. They included MAHA Tower, Koperasi Kilim, Underwater World Langkawi, Morac, Splash Out, Crocodile Adventure Land, Dream Forest, Kota Mahsuri, Langkawi Marine Park and Langkawi Adventure & Xtreme Park. 

The session was also attended by representatives from MATTA Kedah/Perlis Chapter and subsidiaries of LADA, Panorama Langkawi and Langsura Geopark.

In an open discussion of the challenges and opportunities facing the island’s tourism communities, rising airfares were named the most challenging, even though travel confidence and booking trends are rising. 

Feedback also focused on ferry ticket booking slots for the next six months and the need for promotions to present new products recently introduced in Langkawi. Discussions also focused on an application for entertainment tax exemption in Langkawi Island.

LADA hosts an annual series of feedback sessions to identify problems facing tourism industry players in Langkawi Island and has scheduled a follow-up session for later in September.

Visit https://www.lada.gov.my/en/

(Source: LADA)

Free seats on AirAsia?

KUALA LUMPUR, 21 August 2023: AirAia’a latest “Free Seats” promotion is not really free, but it’s not far off, at least for the airline’s domestic flights in Malaysia.

The cheapest deals are on domestic flights in Malaysia, with the airline quoting all-in fares one-way starting at MYR25. The base fare is free, but an assortment of add-on fees, including airport, drive the price up from rock-bottom free to bargain description.

The latest offers on international routes discount the fares on flights to ASEAN member countries and beyond to a starting line of MYR74 all-in, including airport tax, MAVCOM fee, fuel surcharge and other applicable fees. 

If you are fast enough to grab the deal, the free seat refers to the base fare, not the bottom-line price after taxes, fees and other booking additions.

“Free Seats” fares can be found on flights from Kuala Lumpur to Bangkok, Jakarta, Bali, Phnom Penh, Cambodia, Ho Chi Minh City, Phu Quoc,  Seoul, Tokyo and Beijing. Other routes are flagged as hotspot trending destinations, such as Medan in Indonesia, Kunming, China, Cebu, Philippines and Nha Trang in Vietnam.

The promotion closes at midnight on 27 August for travel booked between 19 February 2024 and 15 December 2024 (flight code D7, XJ) and up to 19 January 2025 (for flight codes: AK, FD, Z2, QZ).

Vietravel Airlines boosts A320 fleet

HO CHI MINH CITY, 22 August 2023: Vietravel Airlines will take delivery of an additional Airbus A320 aircraft, raising fleet strength to five aircraft by the end of September 2023.

With five A320s in the fleet, Vietravel Airlines will expand international commercial flights from Hanoi and Ho Chi Minh City. Services will increase on the Ho Chi Minh City – Bangkok (Thailand) route, followed by Nha Trang – Macau. 

Photo credit: Vietravel Airlines. More A320s for regional routes.

In addition, charter flights will be introduced from Nha Trang to Daegu (Korea) to tap the strong leisure tour market in South Korea, especially for beach destinations. There are also plans to start charter flights from Hanoi to three cities in China.

Spicejet returns to Colombo

SINGAPORE, 22 August 2023: India’s low-cost airline SpiceJet is back in action at Colombo’s Bandaranaike International Airport (BIA), offering six weekly flights between Madurai and Colombo, the capital of Sri Lanka.

Resuming operations after almost a three-year Covid-19 pause, the first flight arrived in Colombo passengers last week using an ATR72.

Photo credit: Bandaranaike International Airport. Spicejet arrives in Colombo.

Flights operate daily except Wednesday, departing Madurai at 1315 and arriving in Colombo at 1425. The return flight departs Colombo at 1510 and arrives in Madurai at 1820.

Meanwhile, the airline announced the return of direct domestic flights from Bengaluru to Patna, Delhi, Kolkata and Mumbai.

Expedia: Traveller enthusiasm holds strong

SINGAPORE, 22 August 2023: Expedia’s Q3 2023 Traveler Insights confirms travel confidence is growing, with many travellers planning further out and looking forward to mid-year getaways. 

Expedia Group’s exclusive first-party traveller search and booking data shows shifting demand patterns and changing traveller behaviours during the year’s second quarter. Travel holds strong and a return of seasonal trends like quick trips for events and spring and summer holidays, particularly in the Northern Hemisphere.  

Search volume steadies, and EMEA shows growth 

“Our exclusive first-party data shows that search volumes in Q2 2023 were steady with the prior quarter, indicating sustained global travel interest,” said Expedia Group Media Solutions vice president of business development, Jennifer Andre.

“This is a pattern we’ve seen in previous years, with consistent search volumes in Q2 2022 after a 25% quarter-over-quarter (QoQ) lift in searches in Q1 2022. Looking across different regions, Europe, the Middle East, and Africa (EMEA) showed the strongest search growth, with a 10% increase in searches QoQ and year-over-year (YoY).”   

Travellers continued to plan further out for international trips, with international searches in the 0- to 90-day window increasing nearly 15% QoQ. This aligns with what our Path to Purchase research revealed about the shopping journey for international travellers, as they typically have a longer path to purchase of 85 days and an extended post-purchase window of 94 days. 

Travellers seek out long-haul destinations

Looking at the top 10 booked destinations across all regions, long-haul destinations outside the origin region rose in popularity, indicating international travel demand remains strong. London and New York were popular destinations for travellers, each appearing on the top 10 booked destinations list in all regions.  

For Asia Pacific (APAC) travellers, cities such as London and Bangkok increased in rankings, and New York City joined the list. Newcomers Istanbul and Stockholm entered the top 10 for EMEA travellers, while New York City held on to the number one spot. New York City and Madrid moved up the rankings, London joined the list for LATAM travellers, and Boston and San Francisco were newcomers on the list for NORAM travellers.  

Sporting events spark travel inspiration 

According to the Path to Purchase study, 24% of travellers are initially inspired to take a trip because of a specific event or celebration. This connects with our Q2 first-party data, as major sports games and tournaments drove strong search increases for corresponding destinations.  

To learn more, download the Q3 2023 Traveler Insights.

(Source: Expedia Group Media Solutions vice president of business development, Jennifer Andre.)

Lanmei Airline closes official website

PHNOM PENH, 22 August 2023: Cambodia’s low-cost Lanmei Airlines has taken the unusual step of closing down its official website directing online bookers to an app branded Lantoncloud.com.

Registered in Cambobia, the Chinese-owned airline posted a notice on its Facebook page on 16 August advising customers that its “official website www,lanmeiairlines.com is no longer available” while inviting them to “enjoy a new experience booking Lanmei Airlines through the Lantoncloud.com App.”

A Google search shows the website www.lanmeiairlines.com is still live and even has a notice advising visitors that it’s the official website, possibly a reference to an independent website identified as Flylanmeiairline.com that adopts a similar ID that could infer it is somehow linked to the airline’s booking business.

Despite Lanmei Airlines’ announcement, the “official website” remains active, making it possible to search for flights. However, once you confirm interest by moving to the next step of the booking process, it switches to the Lantoncloud App. 

Earlier this year, the airline did give some warning of its intent to ditch the official website for a new booking and sales strategy linked with Lantonclould.

On 2 June, Cambodia Hotel Association (CHA) and Lanmei Airlines announced they had signed a memorandum of understanding that centred on the Lantoncloud app developed by Lanton Cloud Service Technology Co Ltd, another member of the Lanmei Aviation Group headed by founder and owner Li Kun, according to the Phnom Penh Post report.

At the signing ceremony, CHA president Din Somethearith said the partnership would offer hoteliers a new way to connect with potential guests once the hotel-booking feature was launched on 29 June.

“As Lanmei Airlines expands and adds more flights, this will help our tourism industry rebound quickly by attracting more Chinese and regional visitors in particular,” Somethearith said, inviting CHA members to join and potentially improve their occupancy rates Xinhua News Agency quoted the hotel association president.

Li Kun said the Lantoncloud platform was officially launched in 2022 and obtained the first e-commerce license in Cambodia, noting the Cambodia-based Lantoncloud app has ramped up expansion in the Association of Southeast Asian Nations (ASEAN) and China.

“The “Lantoncloud” e-commerce platform will propel cooperation in Cambodia’s hotel, tourism, and supply chain fields.”

With Lanmei Airlines migrating its bookings to the e-commerce platform, it will give travellers a one-stop online shop to buy travel and other consumer products on Lantoncloud, possibly in a similar fashion to what AirAsia has developed with its popular SuperApp.