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TG reschedules ROP miles expiry

BANGKOK, 21 March 2023: Thai Airways Internation has extended the expiry deadline for Royal Orchid Plus (ROP), the airline’s frequent flyer programme.

The airline announced it would automatically extend ROP miles expiring in 2023.

Extensions differ by the quarter

Miles expiring at the end of Q1 (31 March) to Q3 (30 September)  will now be extended for 12 months.
Miles due to expire on 31 March 2023 will be extended to 31 March 2024.
Miles due to expire on 30 June 2023 will be extended to 30 June 2024.
Miles due to expire on 30 September 2023 will be extended to 30 September 2024.

ROP miles expiring at the end of Q4 2023 will be extended for nine months.
Miles due to expire on 31 December 2023 will be extended to 30 September 2024.

In addition, the Platinum and Gold members, whose status will expire in 2023, will be extended for one year to 2024 (subject to personal card expiry date). ROP members can continue with the Cash Plus Miles scheme as another ticket payment option to spend miles and cash while they can also earn ROP miles. 

For more information, visit www.thaiairways.com/rop

AirAsia ups international flights from Chiang Mai

CHIANG MAI, 21 March 2023: Thai AirAsia serves six international destinations from its Chiang Mai hub with daily flights starting 26 March.

Flights to the six destinations – Hanoi and Danang, Singapore, Hong Kong, Taipei and Kuala Lumpur – resumed late last year. Now, the airline has increased frequencies to daily to all six destinations.

AirAsia station manager Chiang Mai Surapun Homkajorn said: “AirAsia’s Chiang Mai hub currently has four aircraft in operation, serving both domestic and international routes. By the end of March, Thai AirAsia will fly directly from Chiang Mai to Hong Kong in preparation for Songkran,” Surapun explained.

A promotional fare of THB1,800 was introduced last week to boost bookings on the daily flights.

Golden Triangle airport opens this year

VIENTIANE, Laos, 21 March 2023: Construction of a new airport bang in the middle of the Golden Triangle where the borders of Thailand, Laos and Myanmar meet will open this year, according to a report last week by AeroLaos.

Named Bokeo International Airport and located in Tonpheung district, almost within sight of the Mekong River and the Thai town of Chiang Saen, the completed runway extends for 2,500 metres and is 60 metres wide. That makes the runway wide enough for an A380 to taxi down, but the length limits take offs to the smaller A350. The airport will be designated level 4C. 

Lao Airlines has already conducted test flights using ATR72 aircraft.

Located in the Golden Triangle Special Economic Zone, the airport complex, including the passenger terminal, parking areas and cargo bays, will cover 300ha.

The passenger terminal will initially have a capacity for 600 passengers, but when fully operational, it could accommodate between 1.5 to 2 million passengers a year.

The airport is close to a massive casino project and high-rise condominiums built by Chinese investors. Once completed, flights from Kunming will ferry Chinese punters and tourists to the casino. They previously flew to Chiang Rai’s airport and transferred the 80 km to the border before crossing the Mekong River by ferry to the casino complex.

Technically it will be the second airport in Bokeo province that borders the Mekong River and Thailand. The other one is at Huay Xai, facing Chiang Khong town in Thailand and just a few kilometres from the Lao Thai Friendship bridge. Huay Xai airport was served by domestic flights until the Covid-19 outbreak in 2020 and is now closed to commercial flights.

Land preparation for the Borkeo International Airport was started in 2015, but construction hit numerous snags, the latest linked to the Covid-19 lockdown.

In 2022, Vientiane Times reported the construction cost had exceeded USD175 million, financed by the Hong Kong-based Greater Bay Area Investment and Development (HK) Limited, a Dok Ngiew Kham Group member.

While aviation officials in Laos talk up the role of the new airport as a tool to boost tourism to the country, its initial priority will be to revive casino tourism by flying in Chinese punters. Still, in the long run, it could be used to develop direct airline routes from other Southeast Asian cities for tourists keen to explore Northern Laos and possibly cross the river border and visit Chiang Rai and Chiang Mai in Thailand.

The passenger terminal can handle up to 600 people and, when fully operational, is expected to accommodate 1.5 to 2 million passengers a year.

Skytrax top airport award goes to Changi

SINGAPORE, 21 March 2023: Singapore Changi Airport has been named World’s Best Airport 2023 at the World Airport Awards that were held at Passenger Terminal EXPO in Amsterdam, Netherlands, last week.

Singapore Changi Airport also received the 2023 awards for the World’s Best Airport Dining, the Best Airport for Leisure Amenities and the Best Airport in Asia.

Yam Kum Weng, EVP, Airport Development, Changi Airport Group (left) and Lee Seow Hiang, CEO of Changi Airport Group (centre), receiving the Skytrax World’s Best Airport Award from Edward Plaisted, CEO of Skytrax (right).

Changi Airport Group chief executive officer Lee Seow Hiang said: “Changi Airport is honoured to be named World’s Best Airport for the 12th time. This recognition is a great encouragement to our airport community, who stood firmly together to battle the challenges of Covid-19 over the past two years.”

Commenting on the awards, Skytrax’s Edward Plaisted noted: “After being severely hit during the Covid-19 pandemic, it is pleasing to note that passenger numbers at Changi Airport are now at about 80% of pre-Covid-19 levels, and expected to return to pre-pandemic levels by 2024. This recognition for Changi Airport is from the airport customers and underlines the airport’s popularity with international air travellers”.

Operating since 2000, the World Airport Awards are independent and provide a global customer satisfaction study that assesses customer service and facilities across over 550 airports.

The awards are based on the World Airport Survey questionnaires completed by over 60 nationalities of airport customers during the survey period, which operated from August 2022 to February 2023.

SQ and Scoot report robust February traffic

SINGAPORE, 21 March 2023: Singapore Airlines Group reports passenger traffic and load factors remained robust across all route regions during February 2023.

In its operating results posted on its website Monday, the airline group reported that lifting travel restrictions in China boosted the demand for air travel and supported a recovery in the market.

Group passenger capacity was 10.7% lower in February 2023 than the previous month and was 71% of pre-Covid-19 levels. This was mainly attributable to February being a shorter month and the cessation of supplementary flights after the year-end peak travel season.

SIA and Scoot carried 2.4 million passengers in February (-8.8% month-on-month, and more than four times the number of passengers carried in February 2022), while the group’s passenger load factor (PLF) reached 86.6% during the month (-0.3 percentage points month-on-month, +47.5 percentage points year-on-year). SIA and Scoot posted monthly PLFs of 85.1% and 91.6%, respectively.

During the month, Scoot resumed services to Qingdao. At the end of February 2023, the group’s passenger network covered 113 destinations in 36 countries and territories. SIA served 77 destinations, while Scoot served 59 destinations.

Sabah’s new branding cranks up tourism

KUALA LUMPUR, 20 March 2023: Sabah Tourism’s new destination brand tagline, “Feel Sabah, North Borneo”, made its debut at the MATTA Travel Fair last week, gearing up the growth of domestic tourism, Minister of Tourism, Culture and Environment Datuk Christina Liew told the media during the fair.

She stressed that domestic tourism remains vital to spurring Sabah’s economic growth while welcoming international tourists worldwide.

Citing statistics from Sabah Tourism Board’s  Research Division, Liew said domestic travellers contributed two-thirds of the tourism arrivals in Sabah before the Covid-19 pandemic.

“For the pre-pandemic scenario, the total tourism arrivals in Sabah reached 4.19 million visitors in 2019. That year, domestic tourism contributed 2.72 million arrivals, while the figure for international arrivals stood at 1.47 million visitors.”

Visit: www.sabahtourism.com.

(Your Stories: Sabah Tourism Board)

Sarawak presents eco-travel options

KUALA LUMPUR, 20 March 2023: Sarawak Tourism Board presented various tourism promotions with its 13 participating partners at the MATTA Fair 2023 last week, held at the Malaysia International Trade and Exhibition Centre (MITEC) Kuala Lumpur.

The Sarawak pavilion highlighted the state’s main attractions – culture, adventure, nature, food and festivals, distributing attractive tour packages from as low as MYR250 for a three-day, two-night stay.

Sarawak tourism officials estimated that more than 10,000 travel consumers visited the pavilion out of around 250,000 MATTA visitors over the three-day show that closed Friday evening.

Green travel options topped Sarawak’s presentations to show-goers including the iconic UNESCO world heritage site – Gunong Mulu National Park, authentic village homestay and Damai Beach Resort.

This year’s Rainforest World Music Festival will be held from 23 to 25 June at Sarawak Cultural Village. The aim is to transform the event into a sustainable, eco-friendly festival for the RWMF that will set the tone for festivals nationwide.

For more information visit: www.sarawaktourism.com.

(Your Stories: Sarawak Tourism Board)

CAL restores daily Ontario flights

SINGAPORE, 20 March 2023: China Airlines will fully restore daily flights between Southern California’s Ontario International Airport (ONT) and Taipei beginning 26 March, airport officials announced last week.

The daily nonstop flights will connect ONT and Taoyuan International Airport (TPE), marking a major milestone in Ontario’s recovery of international air service, suspended at the onset of the Covid-19 pandemic nearly three years ago.

China Airlines will resume daily service to and from Southern California’s Ontario International Airport later this month.

After suspending service in March 2020, China Airlines resumed ONT-TPE flights in June 2021, gradually increasing service levels as demand returned.

China Airlines will replace an Airbus A350-900 with the larger Boeing 777-300ER, increasing seat capacity on the route from 306 to 358 across premium, business, premium economy and economy classes. The daily service connects with flights to major Asian cities in its regional network.

TPE is northern Taiwan’s primary international gateway for more than 9 million residents. In comparison, ONT has more than 10 million Southern California residents in the catchment area of San Bernardino, Riverside, northern Orange and eastern Los Angeles counties.

About Ontario International Airport

Ontario International Airport (ONT) is located 35 miles east of downtown Los Angeles. The airport serves airlines flying nonstop commercial jet service to more than two dozen major airports in the US, Mexico, Central America and Taiwan.

MATTA Fair declared a resounding success

KUALA LUMPUR, 20 March 2023: The Malaysian Association of Tour and Travel Agents declared the 52nd MATTA Fair a resounding success hosted for the first time at Kuala Lumpur’s MITEC exhibition centre

According to the organisers, the show featured 1,420 exhibition booths occupying nine halls across 37,000 square metres with 222 participating organisations. They included 107 travel and tour agencies, 19 National Tourism Organisations, 13 State Tourism Offices, 37 hotels and resorts, seven theme parks, two cruise lines, six airlines, and 31 other travel-related services exhibitors.

From left to right:
Roslan B. Ismail, Head Airlines Global Sales, Malaysia Aviation Group;
Nur Zahra binti Zokronain, Tourism Officer, Tourism Perak;
Datin Sri Dato Melissa Ong, Marketing Director, Tourism Promotion Board, Philippines;
Rocky Khoo, MATTA Fair Organising Chairman;
Datuk Tan Kok Liang, MATTA President;
Valerie Tan, Business Development Manager, Hwajing Travel & Tours;
Kenny Cheong, Managing Director, Hwajing Travel & Tours;
Massine Yap, Marketing Manager, AmLeisure Media.

The  MATTA Fair moved to the more spacious MITEC, which featured the latest state-of-the-art technology and facilities.

“MATTA defined new standards that paved the way for the MATTA Fair to realise its full potential as a truly-holistic consumer travel fair. The decision to move to the new venue resulted in the expansion and improvement of the MATTA Fair to a much higher level,” said MATTA President Datuk Tan Kok Liang.

This year’s MATTA Fair introduced an entirely new concept highlighting daily talk shows and a variety of multicultural performances from state and national tourist offices. They showcased their culture and raised awareness.

Key partners and sponsors:

Perak (Malaysia’s Favourite Destination);
Malaysia Aviation Group (Official Airline Partner);
Saudi (New Destination);
Taiwan (Asia’s Favourite Destination);
Royal Caribbean International (Cruise Partner);
Philippines (Gold Sponsor);
AmLeisure Media (Media Partner).

“The MATTA Fair is renowned for value-for-money travel packages, and this year was no different. Consumers were spoilt for choice,” Tan concluded.

CX boosts London flights

HONG KONG, 20 March 2023: Cathay Pacific’s London-bound services from Hong Kong will increase to five flights daily on selected days starting in April, the airline reports in its February performance data released last week.

Commenting on the network increases the airline’s chief customer, and commercial officer Lavinia Lau said: “London will start to see five return flights a day on select days from April. For Japan, we plan to increase from 73 to 120 return flights per week by the summer peak.

“Meanwhile, for the Chinese Mainland, we aim to operate more than 110 return flights per week to 15 cities by the end of this month, including resuming services to Shanghai Hongqiao airport, which business travellers and Haikou will welcome.”

Passenger traffic picks up

Cathay Pacific released its traffic figures for February last week as the airline’s positive momentum at the start of the year continued.

It carried 1,114,727 passengers last month, an increase of 3,467% compared with February 2022. The month’s revenue passenger kilometres (RPKs) increased 4,720% year-on-year.

Passenger load factor increased by 38.6 percentage points to 86.2%, while capacity, measured in available seat kilometres (ASKs), increased by 2,562% year-on-year. In the first two months of 2023,  passengers carried increased by 3,737% against a 2,071% increase in capacity and a 4,227% increase in RPKs, compared with the same period for 2022.

“We are pleased that our positive start to 2023 continued in February. Passenger numbers improved after the Lunar New Year holidays; we carried more than 1.1 million passengers last month, averaging almost 40,000 daily. We continued to add more flights and destinations, with February seeing passenger flight capacity increase about 6% month-on-month and the resumption of our Wenzhou flights,” Lau commented.

Outlook

Looking at March and beyond, the airline reports it is rebuilding connectivity at the Hong Kong international aviation hub. By the end of March, the Cathay Group will operate approximately 50% of pre-pandemic passenger flight capacity, covering more than 70 destinations.

“For the Chinese Mainland, we aim to operate more than 110 return flights per week to 15 cities by the end of this month, including resuming services to Shanghai Hongqiao airport and Haikou.”

Starting on 26 March, passengers will be able to book first-class travel between Beijing and Hong Kong and on the route to Los Angeles,