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ITA Airways leaves SkyTeam

SINGAPORE, 5 February 2025: Integration of ITA Airways into the Lufthansa Group kicks off this week with details emerging on operational changes, including ITA’s decision to leave SkyTeam to join Star Alliance.

Change of airline alliance: The Italian airline will gain admission to Star Alliance, the biggest global aviation alliance. Preparations have already begun. ITA Airways’ official accession to the Star Alliance is planned for the first half of 2026. ITA Airways has already initiated the withdrawal from the SkyTeam alliance.

In a press conference in Rome earlier this week, Deutsche Lufthansa AG CEO Carsten Spohr,  ITA Airways Chairman Sandro Pappalardo and ITA Airways CEO Joerg Eberhart presented the first steps and improvements for customers.

It starts with frequent flyer programmes, flight operations at airport terminals being moved, lounge access, code sharing, and coordinated European flight schedules that get underway following ITA Airways joining the Lufthansa Group.

More FFP members  

With immediate effect, 36 million Miles & More members can earn and redeem miles on all ITA Airways flights. At the same time, the 2.7 million members of the ITA Airways frequent flyer programme Volare can earn and redeem their points on all flights operated by Lufthansa, SWISS, Austrian Airlines and Brussels Airlines.

With the start of the summer flight schedule on 30 March  2025, passengers of ITA Airways and Lufthansa Group can enjoy the following benefits:

Under one roof in Frankfurt and Munich: ITA Airways will move into the Lufthansa Airlines terminals in Frankfurt and Munich – into Terminal 1 in Frankfurt and Terminal 2 in Munich. This will significantly reduce passengers’ transfer times at all other hubs of the group, as well as in Rome-Fiumicino and Milan-Linate, the Lufthansa Group airlines already offer their flights in the same terminal areas as ITA Airways.

Lounge access: Starting 30 March, ITA Airways passengers will also be able to use around 130 lounges of the Lufthansa Group and its partners on their travels. The lounges of ITA Airways will also be open to Lufthansa Group passengers starting at the end of March.

Code sharing: With the start of the summer flight schedule, more than 100 flight connections will initially share their flight numbers. These codeshares make it possible to combine flights of different airlines in the group into a single booking. Once fully implemented, this codesharing will give ITA Airways passengers access to over 250 destinations of the Lufthansa Group. For passengers of the Lufthansa Group airlines, the offer will be expanded to include ITA Airways domestic flights to Sicily, Sardinia, Calabria and Puglia. All codeshare connections can be booked from 25 February through all global sales channels, including online and via the Lufthansa Group and ITA Airways apps.

Coordinated flight schedules between the hubs: Flight connections between the Lufthansa Group’s hubs (Frankfurt, Munich, Zurich, Vienna and Brussels) and ITA Airways’ two main airports (Rome and Milan) are optimised and better distributed throughout the day to offer guests more travel flexibility. Coordinated departure times mean less waiting time for guests and better connections to long-haul destinations.

Deutsche Lufthansa AG CEO  Carsten Spohr commented: “Now that ITA Airways has become a member of our airline family a few days ago, we want to push ahead with the merger quickly, so that ITA and its passengers, as well as the guests of our other passenger airlines, can quickly benefit from the advantages of an expanded Lufthansa Group. We are also confident that ITA Airways will realise a profit as early as this year. We are convinced that the integration of ITA Airways into the Lufthansa Group marks the beginning of a joint success story for customers, employees and shareholders of ITA Airways and the Lufthansa Group.”

2024: Singapore tourism receipts hit new high

SINGAPORE, 5 February 2025: Singapore’s tourism sector posted a strong performance in 2024, with tourism receipts likely to reach the upper bound of STB’s 2024 forecast, setting a new record in tourism spend. 

International Visitor Arrivals (IVA) increased by 21% (compared to 2023) to 16.5 million, showing robust growth in visitor arrivals.

Singapore Tourism Board (STB) Chief Executive Melissa Ow said: “In 2024, Singapore’s tourism sector posted a strong performance, affirming the industry’s efforts in refreshing our products and experiences and embarking on new collaborations this past year. Collectively, these efforts elevated Singapore’s destination appeal and strengthened the sector’s capabilities and competitiveness.”

2024 Tourism Performance

Tourism receipts reached SGD22.4 billion between January and September 2024 (an increase of 10% compared to the same period in 2023). 

All spending categories have shown year-on-year growth, with Sightseeing, Entertainment & Gaming (SEG) at 25% and Accommodation at 17%. Meanwhile, Food & Beverage (F&B) and Shopping saw a 6% and 5% increase, respectively, with other categories, such as airfares and business spending, contributing to tourism receipts.

Mainland China, Indonesia, and Australia emerged as the top tourism receipts-generating markets, contributing SGD3.58 billion, SGD2.13 billion, and SGD1.44 billion, respectively (excluding Sightseeing, Entertainment, and Gaming). 

Notably, Mainland China and Japan showed strong year-on-year growth in tourism receipts. The top markets for visitor arrivals were Mainland China (3.08 million), Indonesia (2.49 million) and India (1.20 million). 

Contributing factors

Contributing factors included the growth of Japan, Taiwan, the UK, and the USA, representing a good mix of short, 30-day mutual visa exemptions with Mainland China and Singapore’s strong growth in air connectivity. 

In 2024, Changi Airport had a total international seat capacity of over 41 million, representing a 15% increase compared to 2023 and a 98% recovery compared with the 2019 benchmark. Other key factors to the overall growth in visitor arrivals include Singapore’s robust year-round calendar of lifestyle events and concerts, which has enhanced the city-state’s appeal as a premier tourist destination. Family-friendly attractions at precincts such as Gardens by the Bay, Sentosa, and Mandai Wildlife Reserve, including the Bird Paradise, along with key leisure events like the Formula 1 Singapore Airlines Singapore Grand Prix 2024 and Singapore Art Week, were also instrumental in boosting visitor arrivals and spending across the tourism sector and related industries. 

Cruise ships homeport

Singapore’s cruise industry saw several highlights, including notable maiden calls and ships homeporting. The cruise industry welcomed several maiden calls, including Royal Caribbean International’s Anthem of the Seas, Silversea Cruises’ Silver Nova and Silver Dawn, and Viking Cruises’ Viking Venus, further diversifying Singapore’s tourism offerings for visitors and locals. Singapore also secured the renewed commitment of several cruise lines to homeport in Singapore for the longer term, including Resorts World Cruises, Royal Caribbean International and Silversea Cruises. In 2024, Singapore recorded 1.8 million passenger throughput received from 340 ship calls.

Hotel performance 

In addition, Singapore’s hotel industry demonstrated positive growth in 2024, with Average Room Rate (ARR) and Revenue per Available Room (RevPAR) increasing year-on-year, reaching SGD276 (1.4% increase compared to 2023 ARR) and SGD226 (3.0% increase compared to 2023 RevPAR) respectively. The average occupancy rate (AOR) was 81.8% in 2024, a 1.3% point increase compared to 80.5% in 2023.

AirAsia increases domestic flights from BKK

BANGKOK, 5 February 2025: AirAsia has launched two new domestic services from Bangkok Suvarnabhumi Airport (BKK) to Udon Thani (twice daily) and Khon Kaen (daily). 

These new services join the carrier’s existing routes from its Suvarnabhumi hub (daily flights to Chiang Mai, four daily to Phuket, two daily to Krabi, and twice daily to Hat Yai). 

The additional routes from Suvarnabhumi Airport will improve connectivity for travellers heading for the two major cities in Northeast Thailand after arriving on international flights at the BKK hub. Previously they had to transfer to Bangkok Don Mueang Airport (DMK), a 50 km commute from Suvarnabhumi airport.

Thai AirAsia CEO Santisuk Klongchaiya highlighted the robust growth of the domestic market.

“The domestic market has continued to grow rapidly, following the strong momentum from last year. In response, AirAsia has planned additional routes from both Don Mueang Airport (DMK) and Suvarnabhumi Airport (BKK), with a particular focus on Suvarnabhumi’s strategic advantage in offering convenient connections to more international flights”.

AirAsia will station four A320s at BKK this February, increasing to six aircraft by year-end. 

AirAsia is selling promotional fares starting at THB890* per trip for flights to Udon Thani and Khon Kaen. Bookings are open until 28 February 2025 via AirAsia MOVE or the official website.

*Fares on sale include applicable taxes and charges.

Emirates opens mega lounge at BKK 

DUBAI, UAE 4 February 2025: Emirates is celebrating the opening of its new lounge at Bangkok’s Suvarnabhumi Airport, Satellite 1 Terminal (SAT-1).

The newly relocated and refurbished lounge in the airport’s latest terminal sets a new standard for premium travel. It offers Emirates customers an enhanced ground experience that matches the sophistication of their journey.

With the USD5 million refurbishment, the lounge now spans 1,454 sqm. With a capacity of 250 guests, it can comfortably accommodate all premium passengers travelling on two simultaneous A380 departures. The expanded lounge in Bangkok now stands as the largest international lounge facility beyond the airline’s home market.

Emirates’ First and Business Class passengers, as well as Skywards members*, can look forward to pre-flight rest and relaxation with upscale furnishings in the signature Emirates style, elegant dining options and serene ambience. The lounge also offers a range of amenities, including shower spas, complimentary Wi-Fi as well a rich food and beverage selection that incorporates local and international dishes, as well as classic Thai desserts.   

Emirates was one of the first airlines to move to the SAT-1 Terminal, which offers modern and convenient facilities for customers flying on any of the airline’s six daily flights from Bangkok. The Emirates lounge is conveniently located on the fourth floor of SAT-1 and is just a five-minute walk from the boarding gates.

Emirates operates 41 airport lounges worldwide, including seven at Dubai International Airport and 34 across its global network. The airline also offers eligible customers access to partner lounges in select destinations.  

Strengthening operations in Thailand

This year, Emirates will be celebrating 35 years of service to Thailand, and over the years, the airline has doubled down on its commitment to growing tourism and business to the key Southeast Asia travel hub. The airline operates five daily flights between Dubai and Bangkok, using a mix of Airbus A380s and Boeing 777s, double daily flights to Phuket and a daily non-stop service between Bangkok and Hong Kong.

Operating the largest premium cabin capacity among international carriers to/from Bangkok, Emirates provides 870 first and business-class daily seats on its routes to and from the city. The extensive premium seat capacity reinforces Emirates’ position as the leading foreign airline for luxury travel to and from Bangkok, which has driven the expansion of its airport lounge facilities to accommodate the growing number of premium customers.

Bangkok is also Emirates’ second largest destination with First and Business Class seat capacity, highlighting the route’s popularity and strong demand for premium travel.

Travel with Emirates extends beyond the flight experience. First and Business Class passengers enjoy door-to-door luxury with complimentary Chauffeur-drive service covering a 60-km radius from Suvarnabhumi Airport**, along with exclusive check-in counters. On Emirates’ A380 aircraft, the premium experience includes the airline’s signature Onboard Lounge, private First Class suites and luxurious Shower Spa. Travellers flying on the Emirates A380 and Boeing 777 will also enjoy the airline’s award-winning entertainment system, ice, featuring over 6,500 channels of on-demand entertainment.

* Paid access to the lounge is available on www.emirates.com 
** Chauffeur-drive service includes excess mileage charges of THB 35 per km for destinations outside the 60-km radius.  

Centara: Build-A-Bear inspires family holidays 

BANGKOK, 4 February 2025: Centara Mirage Beach Resort Dubai headlines its playful collaboration with the Build-A-Bear Workshop. 

This exciting new collaboration ensures an unforgettable experience filled with fun for all the family, including five themed rooms, exclusively branded bears and a workshop at Zing Deli & Café. 

Located on a prime stretch of the Dubai Island waterfront, Centara Mirage Beach Resort Dubai offers an array of amenities such as a stunning outdoor pool, a lazy river, a kids’ fun water play area, waterslides, and cliff jumping points along with numerous recreational activities designed to delight both children and adults. 

An exciting collaboration between Centara Mirage Beach Resort Dubai and Build-A-Bear Workshop allows for the perfect blend of fun and imagination. As part of this new partnership, guests can expect brightly coloured themed suites with exclusive branded stuffed animals to remember your wonderful family vacation. Centara Mirage Beach Resort Dubai and Build-A-Bear share the same ethos of crafting cherished memories to last a lifetime. 

Mirage Build-A-Bear Suite Collection

Prepare for the ultimate sleepover in the all-new Mirage Build-A-Bear Suite Collection, where bright blue walls and playful details bring everyone’s favourite teddy friends to life. Each of the five themed suites features cosy bunk beds, a king-sized bed, and charming Build-A-Bear décor, perfect for fun-loving families. Topped off by magnificent views of the sparkling Arabian Gulf, this 50-square-metre haven invites little imaginations to run wild while parents relax.

Centara Mirage Beach Resort Dubai Corporate Director of Operations for the Middle East & Maldives and General Manager Sebastien Scheeg

said: “Our partnership with Build-A-Bear Workshop adds that extra spark of magic, perfectly complementing our family-focused vision. We’re not just offering a place to stay; we’re delivering lifetime moments that guests of all ages will cherish for years to come.”

The Magic Behind Build-A-Bear 

Build-A-Bear Workshop is a global brand known for its adorable, customisable stuffed animals and signature heart ceremony where children can seal their new furry friend with a wish. Founded in 1997, Build-A-Bear Workshop inspires children of all ages to express themselves through their beloved cuddly toys, accessories, and experiences that celebrate fun, friendship, and imagination. With workshops worldwide, Build-A-Bear provides a unique and memorable experience for children and families alike.

For more information and reservations, please call +971 4 522 9999 or visit www.centarahotelsresorts.com/centara/cdd

Autograph Collection debuts in Phuket

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BANGKOK, 4 February 2025: Autograph Collection Hotels, part of Marriott Bonvoy’s portfolio, has opened the Veranda Resort Phuket, Autograph Collection, the first Autograph Collection Hotel in Phuket and the third in Thailand.

Located on the Cape Panwa peninsula, the 159-room Veranda Resort Phuket, Autograph Collection is 12 km from Phuket Town, 24 km from the tourist haven of Patong Beach, and 45 km from Phuket International Airport.

The resort has hired Rome Panitkuljukkrawal as the General Manager.

Veranda Resort Phuket, Autograph Collection will participate in Marriott Bonvoy – the award-winning travel programme from Marriott International.

SOTC expands its retail travel shops

MUMBAI, 4 February 2025: India’s SOTC Travel expands its franchise outlets in Delhi’s Vasant Kunj and East Delhi districts, bringing its network to 10 retail travel shops in the National Capital Region.

The National Capital Region encompasses the National Capital Territory of Delhi and several districts surrounding it, from the states of Haryana, Uttar Pradesh, and Rajasthan.

SOTC adds retail travel shops in the NCR region (Delhi).

It’s an important source market for the company’s holiday business generated in Delhi and its surrounding catchments. SOTC Travel’s new franchise outlets are strategically situated at prime locations serving leisure and business segments.

The Vasant Kunj and East Delhi outlets offer end-to-end travel solutions and services, including international and domestic holidays (group tours, personalised holidays and cruises, etc), plus value-added services like travel insurance.

SOTC Travel Limited Senior Vice President & Head – Holidays, Rakesh Bawa said: “Vasant Kunj and East Delhi districts are emerging as key source markets with strong demand. We’re excited to open two new outlets, expanding our network to 10 locations. Centrally located, these stores will help us target key segments like families, millennials, business owners and Gen Z.”

About SOTC Travel
SOTC Travel Limited is a step-down subsidiary of Fairfax Financial Holdings held through its Indian-listed subsidiary, Thomas Cook (India) Limited (TCIL). SOTC Travel is a leading omnichannel travel and tourism company active across various travel segments, including leisure, incentives, and business travel. Established in 1949, SOTC is an Indian-grown brand with a legacy of nearly 75 years.

Batik Air releases its all-new Batik Air Club

KUALA LUMPUR, 4 February 2025: Batik Air Malaysia has released details of its all-new frequent flyer programme, the Batik Air Club, which replaces Malindo Miles.

Batik Air Club has been completely reimagined, revealing a refreshed reward system perfectly aligned with Batik Air’s dynamic new identity.

Batik Air’s Facebook promotion recruits FFP members.

Here are the standouts of the new Batik Air Club rewards system.

Broader coverage for earning & redeeming points: Accumulate points and redeem them for free flights with Batik Air Malaysia and all airlines within the Lion Air Group. Points are rewarded based on the fare class booked (starting from Value Fare), and bookings must be made directly through the Batik Air Malaysia website.

Convert points from shopping: Turn shopping into points with every purchase using partner banks’ credit cards and redeem them for free flights.

Exclusive privileges: Up to 25% extra points, priority access, exclusive promotions and benefits for members.

Batik Air has streamlined the rewards system by integrating existing Malindo Miles points into Batik Air Club points.

Conversion Ratio: 1,000 Malindo Miles = 10 Batik Air Club points.
Redemption Value: 1 Batik Air Club point = MYR 1.

AAPA: 2024 delivers robust growth

KUALA LUMPUR, 4 February 2025: The Association of Asia Pacific Airlines (AAPA) released preliminary traffic figures for 2024 on Monday. They revealed strong growth in international air passenger and cargo markets. 

The increase in flights and network expansions supported solid growth in travel demand. Robust e-commerce activity and disruptions to maritime shipping drove air cargo volumes higher.

In 2024, Asia Pacific airlines carried a combined 365 million international passengers, representing a 30.5% increase compared to the previous year. As measured in revenue passenger kilometres (RPK), demand increased by 28%, reflecting relative strength on regional routes. After accounting for a 26.6% expansion in available seat capacity, the average international passenger load factor rose 0.9 percentage points to 81.6% for the year. 

International air cargo markets recorded healthy growth in 2024 after two years of decline. Demand, as measured in freight tonne kilometres (FTK), rebounded with a solid 14.9% increase for the year, slightly outpacing a 14.6% growth in offered freight capacity. As a result, the average international freight load factor rose by a marginal 0.2 percentage points to 61% in 2024.

Commenting on the results, AAPA Director General, Subhas Menon said: “2024 was a strong year for Asia Pacific airlines. The post-pandemic recovery on North East Asia routes, helped by the relaxation of visa policies and overall healthy demand across the region, drove growth in both leisure and business travel markets. This resulted in a 30.5% increase in the number of international passengers carried for the year, reaching  365 million. Consequently, the region’s carriers achieved a record-high international passenger load factor of 81.6% in 2024, amidst capacity constraints stemming from ongoing supply chain shortages and delays in aircraft deliveries.”

Menon added: “Despite weakness in the global manufacturing sector, Asia Pacific carriers saw significant growth in their air cargo business, driven by a surge in e-commerce sales and the region’s role as a manufacturing hub, particularly in China. Persistent disruptions in maritime shipping also encouraged a modal shift in transport, contributing to the 15% growth in international air cargo demand for the year.”

Looking ahead, Menon concluded: “The outlook for air travel markets in 2025 remains broadly positive, although growth rates are expected to moderate further. However, airlines continue to face challenges, including rising labour, maintenance, and aircraft leasing costs and operational pressures due to ongoing delays in aircraft deliveries. To navigate these challenges, airlines are focusing on active cost management and seeking the commitment of equipment suppliers to address supply chain problems while continuing to invest in growth opportunities.”

Lufthansa extends A380 service to Bangkok

BANGKOK, 4 February 2024: Lufthansa extends its A380 flights from Munich to Bangkok until 25 April 2025 to accommodate strong passenger bookings during Thailand’s Songkran Festival 13 to 15 April and the Easter holidays (20 April) in Europe.

Airlines of the Lufthansa Group currently operate up to 31 weekly flights between Thailand and Europe.

In a press statement on Monday, Lufthansa said it “was pleased to announce the extension of its Airbus A380 service from Bangkok to Munich for the peak Songkran holiday season.” 

In response to growing demand during this key travel period, Lufthansa will operate its flagship aircraft on this route, offering passengers a luxurious and comfortable flying experience between the two major cities.

The A380, known for its spacious cabins, will be deployed for additional flights starting in early April 2025, coinciding with the annual Songkran Festival in Thailand. As one of the most significant cultural events in Thailand, the Songkran holiday attracts millions of travellers both domestically and internationally. Lufthansa’s decision to extend its A380 service aims to provide travellers with enhanced capacity and superior comfort during this busy travel period.

“We are excited to extend our A380 service on the Munich-Bangkok route during the Songkran holiday season,” said Lufthansa Vice President Asia Pacific & Joint Ventures East Felipe Bonifatti.

“The A380 offers unparalleled comfort and capacity, and we are confident that our passengers will appreciate the extra space and top-tier service as they travel during the busy Thai New Year period.”