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Thai Vietjet flies to Osaka

BANGKOK, 9 December 2022: Thai Vietjet will launch a new international service between Thailand’s second largest city Chiang Mai and Japan’s  Osaka, effective 31 January 2023.

The new flight will link Chiang Mai International Airport to Kansai International Airport in Osaka. Until 15 December, the airline is offering a special inaugural fare of THB4,422 one-way inclusive of tax and fees.

The promotional fare is valid for travel from 31 January to 27 October 27 2023 (excluding public holidays). Bookings must be made on www.vietjetair.com.

“We are delighted to further connect Chiang Mai, Thailand, with a very popular city in Japan ‘Osaka’, providing Thai people with a valued choice of direct services to travel to Japan after we have launched a service between Bangkok (Suvarnabhumi) and Fukuoka last July”, said Thai Vietjetr chief executive officer Woranate Laprabang.

The airline will fly three times weekly on Tuesday, Thursday and Saturday on the Chiang Mai – Osaka route with five hours of flight time.

Osaka is the second largest city after Tokyo, located in the Kansai region of Honshu, Japan.

Flight NumberOriginDestinationDepartureArrivalDays of Operation
VZ822Chiang MaiOsaka23:0006:00Tuesday/Thursday/Saturday
VZ823OsakaChiang Mai08:0012:35Wednesday/Friday/Sunday

MATTA places high hopes in new Cabinet

KUALA LUMPUR, 9 December 2022: The Malaysian Association of Tour and Travel Agents congratulated YAB Dato’ Seri Anwar bin Ibrahim as Malaysia’s 10th Prime Minister earlier this week while calling on the new government to make tourism one of the key pillars of the Malaysian economy

In a recent statement by the Secretary General of the Ministry of Tourism, Arts and Culture (MOTAC), the government aims to attract 15 million tourists and gain revenue of MYR47.6 billion from the tourism industry in 2023. This is a significant decrease from pre-pandemic levels of 26 million tourists, with MYR86.1 billion in revenue in 2019.

“The forecast does not bode well as these numbers indicate that there just isn’t enough business to support the Malaysian tourism economy in 2023,” said MATTA president Datuk Tan Kok Liang. “There needs to be transformation; a fresh, more strategic and dynamic approach to how we will accelerate the recovery and growth of our tourism economy.”

Dato Sri Tiong King Sing has been named the new Minister of Tourism Arts and Culture. He replaces Dato Sri Nancy Shukri, who led the ministry from August 2021 to November 2022.

MATTA’s president noted the MOTAC’s scope of responsibility should be widened to include infrastructure development and tourism vehicles to be effective; otherwise, it is in danger of becoming a ‘toothless tiger’ as it does not regulate anything else except for minor sectors within the tourism eco-system.

“It is now an absolute necessity that special attention is placed on developing tourism infrastructure and products – merely focusing on promotions and marketing will not be effective if we have nothing new or significant to offer the world.”

He warned that failure to rise to the challenge could see tourism stagnate while our Asean neighbours continue to register healthy tourism growth.

MATTA works proactively with the government of the day to develop and grow the Malaysian tourism industry and has played many roles, including promoting Malaysian tourism domestically and abroad through its MATTA Fairs and online travel platform. It also organises trade missions to key and emerging source markets and, most significantly, its regional and international engagements with governments and other national trade and tourism organisations.

“More importantly, other ministries need to pay more than just lip service to the idea of tourism as a major economic asset – we need the various related government agencies, most notably the Ministry of Transport, the Ministry of Home Affairs (Immigration) and the Ministry of International Trade and Industry to align with MOTAC… We must streamline and re-evaluate the many restrictive and outdated policies to ensure that tourism businesses can recover and remain competitive,” added Tan.

“We look forward to working closely with the new Minister (MOTAC). MATTA will play its part in supporting the ministry, and we hope there will be more active engagement with the private sector towards this shared goal,” Tan concluded.

MATTA is also calling on the government to consider the continuation of post-Covid tourism recovery policies, allocate more incentives and funding for industry players and urgently look into the modernisation of the Tourism Industry Act 1992, licensing policies and outdated regulations.

NCL breaks November sales record

SINGAPORE 8 December 2022: Norwegian Cruise Line (NCL), the innovator in global cruise travel, is proud to announce that November was a record-breaking booking month.

Not only was 25 November the best booking day in NCL’s history, but also 28 November was the best booked Cyber Monday, allowing NCL to achieve a record booking week for the week ending 25 November and surpass this achievement with a new weekly record this past week.

“Momentum is strong, and there is no better evidence of this than our record-breaking performance this November, the best-booked month in the history of NCL,” said Harry Sommer, President and CEO of Norwegian Cruise Line. “This achievement is even more impressive considering November is historically one of the slower booking months for our business. On the heels of the successful launch of our groundbreaking Norwegian Prima, which has already received numerous accolades, we are well on our way to a banner year. I’m excited about 2023 and all that is yet to come.”

Norwegian Prima was just honoured as “Best New Ship” in the Ocean Category of the 2022 Cruise Critic Editors’ Pick Awards and Travel Weekly Asia Readers’ Choice Awards and is being recognised for her elevated design with the “Best Public Space Award” at the Cruise Ship Interiors Expo Award Ceremony. With NCL’s innovative Free at Sea offer, which provides guests incredible value with free unlimited open bar, speciality dining, Wi-Fi, shore excursions, and much more, cruisers are booking their dream vacations at unparalleled levels across the fleet.

A leading innovator in the cruise industry, NCL has been focused on re-establishing its brand and business post an over 500-day shutdown with a focus on delivering a guest-first experience with unbeatable service, food and beverage, entertainment, recreation options and sailings to bucket-list destinations.

For more information about NCL’s award-winning 18-ship fleet and worldwide itineraries, or to book a cruise, please contact a travel professional, call Hong Kong on +852 800 901 951 and Southeast Asia on +65 3165 1680 or visit www.ncl.com.

(Your Stories: NCL)

TAT counts 10 million tourists

BANGKOK, 8 December 2022: Taken at face value, the Tourism Authority of Thailand has something to shout about based on the latest Immigration Bureau data that shows the country welcomed 9.78 million “foreign tourist arrivals” counting from 1 January to 5 December 2022.

But it’s a bit of a stretch to assume that all the arrivals were legit tourists in a year when Covid-19 hammered leisure travel leaving only the most persistent of foreigners heading for the country during the first six months of the year.

October saw the return of leisure travellers in earnest. That positive trend continues with the destination welcoming a steady stream of visitors enough to justify reopening restaurants and guesthouses that closed for more than two years.

TAT’s simple arithmetic allows it to claim the country will pass the “Amazing Thailand 10 Million Milestone” on 10 December.

Immigration Bureau data identifies visitors passing its checkpoints minus Thai citizens, but it takes a massive leap of faith to believe the 10 million are genuine leisure travellers.

TAT Governor Yuthasak Supasorn demonstrates unquestioning faith when he says: “Reaching the 10 million visitor mark so soon after Thailand fully reopened to international tourism on 1 October 2022 is the result of concerted efforts by all involved in the Thai tourism industry and all Thai people nationwide.”

STB releases new travel App

KUCHING, 8 December 2022: Sarawak Tourism Board (STB) is fully embracing the digitalisation of the tourism sector by unveiling the new and improved Sarawak Travel Portal and App to promote tourist attractions and tourism products across the state.

The digital platform is a collaborative effort between the Ministry of Tourism, Creative Industry & Performing Arts (MTCP), Sarawak Multimedia Authority (SMA), STB and Universiti Malaysia Sarawak (UNIMAS) to provide a next-generation website and a smart device application to provide an added-value experience for travellers to Sarawak,

Minister of Tourism, Creative Industry & Performing Arts Datuk Seri Haji Abdul Karim Rahman Hamzah said creating a quality end-to-end tourist experience was important to improve travellers’ engagement with Sarawak.

“We are going to the next evolution in promoting Sarawak and its tourism products, and that is the merging of the Sarawak Tourism website with the Sarawak Travel Portal and App to create a seamless online experience for prospective travellers,” he said.

“Now, as the improved Travel Portal and App is equipped with cutting edge technologies such as the Virtual Reality (VR) and Augmented Reality (AR) components, users gain total control over what they can see of Sarawak’s Culture, Adventure, Nature, Food and Festival (CANFF) offerings and experience Sarawak through a 360 view,” he added.

Since it was first launched in February 2020, the Sarawak Travel Portal and App have received continuous development and upgrades, which include four new content modules, namely Scenic Sites, National Parks and Nature Reserves, Food Trails and an interactive game module.

Featuring five modules, the upgraded website and app offer fun and engaging digital solutions for visitors who want to stay in Sarawak, with Modules 1 to 4 allowing users to take virtual tours of Sarawak’s Tourism destination with detailed information on Old Kuching Heritage Sites, Scenic Sites, National Parks and Food Trails that feature 3D models of iconic products such as Sarawak Cultural Village (SCV), Mulu National Park and many more.

Through GPS technology, users get to try out Module 5, which has a geo-location game feature as a fun way to visit various Sarawak Tourism attractions, such as the Kuching Waterfront, Chinese History Museum or Brooke Gallery, while accepting challenges from the game and collecting badges to unlock various achievements.

Another featured highlight of the Sarawak Travel App is its Geofencing capability to inform users what tourist attractions are nearby. It also digitally emulates a physical tour guide by giving background info and the significance of the attraction and products; and also gives directions on how to get there.

The Sarawak Travel Portal and App is now available for download on Google Play Store and Apple Store.

The Sarawak Government continues its digital initiatives for the tourism sector by launching the “Sarawak Road Trip: Self Drive Travel Guide” last week in Kuching and on 10 December 2022 in Miri. Visitors travelling by road can download the specified Google Map route to their smartphone via a QR code for easy navigation from one tourist attraction to another.

According to recent data by Statista, an estimated 1.7 billion mobile augmented reality (AR) user devices will be worldwide in 2024, an increase of 1.5 billion from the 200 million seen in 2015.

For more information on Sarawak, visit www.sarawaktourism.com.

(Your Stories: Sarawak Tourism Board)

IATA: Airlines head for profit in 2023

GENEVA, 8 December 2022: The International Air Transport Association (IATA) expects a return to profitability for the global airline industry in 2023 as airlines continue to cut losses stemming from the effects of the COVID-19 pandemic on their business in 2022.

  • In 2023, airlines are expected to post a small net profit of USD4.7 billion—a 0.6% net profit margin. It is the first profit since 2019 when industry net profits were USD26.4 billion (3.1% net profit margin).
  • In 2022, airline net losses are expected to be USD6.9 billion (an improvement on the USD9.7 billion loss for 2022 in IATA’s June outlook). This is significantly better than losses of USD42.0 billion and USD137.7 billion realised in 2021 and 2020, respectively.

“Resilience has been the hallmark for airlines in the COVID-19 crisis. As we look to 2023, the financial recovery will take shape with the first industry profit since 2019. That is a great achievement considering the scale of the financial and economic damage caused by government-imposed pandemic restrictions. But a USD4.7 billion profit on industry revenues of USD779 billion also illustrates that there is much more ground to cover to put the global industry on a solid financial footing. Many airlines are sufficiently profitable to attract the capital needed to drive the industry forward as it decarbonises. But many others are struggling for a variety of reasons. These include onerous regulation, high costs, inconsistent government policies, inefficient infrastructure and a value chain where the rewards of connecting the world are not equitably distributed,” said IATA’s director general Willie Walsh.

2022

Improved prospects for 2022 stem largely from strengthened yields and strong cost control in the face of rising fuel prices.

Passenger yields are expected to grow by 8.4% (up from the 5.6% anticipated in June). Propelled by that strength, passenger revenues are expected to grow to USD438 billion (up from USD239 billion in 2021).

Air cargo revenues were key in cutting losses, with revenues expected to reach USD201.4 billion. That is an improvement compared with the June forecast, largely unchanged from 2021 and more than double the USD100.8 billion earned in 2019.

Overall revenues are expected to grow by 43.6% compared to 2021, reaching an estimated $727 billion.

Most other factors evolved negatively following a downgrade of GDP growth expectations (from 3.4% in June to 2.9%) and delays in removing COVID-19 restrictions in several markets, particularly China. IATA’s June forecast anticipated that passenger traffic would reach 82.4% of pre-crisis levels in 2022, but it now appears that the industry demand recovery will reach 70.6% of pre-crisis levels. On the other hand, Cargo was anticipated to exceed 2019 levels by 11.7%, but that is now more likely to be moderated to 98.4% of 2019 levels.

On the cost side, jet kerosene prices are expected to average $138.8/barrel for the year, considerably higher than the USD125.5 per barrel expected in June. That reflects higher oil prices exaggerated by a jet crack spread that is well-above historical averages. Even with lower demand leading to reduced consumption, this raised the industry’s fuel bill to USD222 billion (well above the USD192 billion anticipated in June).

“That airlines were able to cut their losses in 2022, in the face of rising costs, labour shortages, strikes, operational disruptions in many key hubs, and growing economic uncertainty, speaks volumes about peoples’ desire and need for connectivity. With key markets like China retaining restrictions longer than anticipated, passenger numbers fell somewhat short of expectations. We’ll end the year at about 70% of 2019 passenger volumes. But with yield improvement in both cargo and passenger businesses, airlines will reach the cusp of profitability,” said Walsh.

2023

In 2023 the airline industry is expected to tip into profitability. Airlines are anticipated to earn a global net profit of $4.7 billion on revenues of USD779 billion (0.6% net margin). This expected improvement comes despite growing economic uncertainties as global GDP growth slows to 1.3% (from 2.9% in 2022).

“Despite the economic uncertainties, there are plenty of reasons to be optimistic about 2023. Lower oil price inflation and continuing pent-up demand should help to keep costs in check as the strong growth trend continues. At the same time, with such thin margins, even an insignificant shift in any of these variables can shift the balance into negative territory. Vigilance and flexibility will be key,” said Walsh.

Main Drivers

Passenger: The passenger business is expected to generate USD522 billion in revenue. Passenger demand is expected to reach 85.5% of 2019 levels over the course of 2023. Much of this expectation takes into account the uncertainties of China’s Zero COVID policies which are constraining both domestic and international markets. Passengers are expected to surpass the 4 billion mark for the first time since 2019, with 4.2 billion travellers expected to fly. Passenger yields, however, are expected to soften (-1.7%) as somewhat lower energy costs are passed through to the consumer, despite passenger demand growing more quickly (+21.1%) than passenger capacity (+18.0%).

Cargo: Cargo markets are expected to come under increased pressure in 2023. Revenues are expected to be $149.4 billion, which is $52 billion less than in 2022 but still USD48.6 billion stronger than 2019. With economic uncertainty, cargo volumes are expected to decrease to 57.7 million tonnes from a peak of 65.6 million tonnes in 2021. As belly capacity grows in line with the recovery in passenger markets, yields are expected to take a significant step back. IATA expects a fall of 22.6% in cargo yields, mostly in the latter part of the year when the impact of inflation-cooling measures is expected to bite.

Costs: Overall costs are expected to grow by 5.3% to USD776 billion. That growth is expected to be 1.8 percentage points below revenue growth, thus supporting a return to profitability. Cost pressures are still there from labour, skill and capacity shortages. Infrastructure costs are also a concern.

Non-fuel unit costs are expected to fall to 39.8 cents/available tonne kilometre (down from 41.7 cents/ATK in 2022 and nearly matching the 39.2 cents/ATK achieved in 2019). Airline efficiency gains are expected to drive passenger load factors to 81.0 %, just slightly below the 82.6% achieved in 2019.

Fuel spending for 2023 is expected to be USD229 billion—consistent at 30% of expenses. IATA’s forecast is based on Brent crude at USD92.3/barrel (down from an average of USD103.2 per barrel in 2022). Jet kerosene is expected to average USD111.9 per barrel (down from USD138.8 per barrel). This decrease reflects a relative stabilisation of fuel supply after the initial disruptions from the war in Ukraine. The premium charged for jet fuel (crack spread) remains near historical highs.

Risks: The economic and geopolitical environment presents several potential risks to the 2023 outlook.

  • While indications are that there could be an easing of aggressive inflation-fighting interest rate hikes from early 2023, the risk of some economies falling into recession remains. Such a slowdown could affect demand for both passenger and cargo services. It would, however, likely come with some mitigation in the form of lower oil prices.
  • The outlook anticipates a gradual re-opening of China to international traffic and the easing of domestic COVID-19 restrictions progressively from the second half of 2023. A prolongation of China’s Zero COVID policies would adversely affect the outlook.
  • If proposals for increased infrastructure charges or taxes to support sustainability efforts are introduced, it could also eat away at profitability in 2023.

“The job of airline management will remain challenging as careful watch on economic uncertainties will be critical. The good news is that airlines have built flexibility into their business models to handle the economic accelerations and decelerations impacting demand. Airline profitability is razor-thin.

“Each passenger carried is expected to contribute, on average just USD1.11 to the industry’s net profit. In most parts of the world, that’s far less than what is needed to buy a cup of coffee. Airlines must remain vigilant to any increases in taxes or infrastructure fees. And we’ll need to be particularly wary of those made in the name of sustainability. Our commitment is to net zero CO2 emissions by 2050. We’ll need all the resources we can muster, including government incentives, to finance this enormous energy transition. More taxes and higher charges would be counter-productive,” said Walsh.

For the full report, data tables and presentations, see

Global Outlook for Air Transport Report (pdf)

Industry Statistics Data Tables (pdf)

Chief Economist presentation (pdf)

Sabre tracks soaring travel confidence

SINGAPORE, 8 December 2022: With the big festive getaway about to begin, new bookings insights revealed by Sabre show improving travel confidence and the emerging festive destinations of choice for global travellers.

Sabre analytics reveal that booking windows for the holiday period are nearing pre-pandemic levels, while Christmas and New Year bookings have soared compared to last year.

Booking windows and improved confidence 

A deep dive into Sabre’s booking trends (of bookings made to the end of October) shows that 60% of bookings for the holiday period were made in September and October this year versus 55% in 2019. While a higher percentage of bookings were made closer to the holidays this year, the gap is narrowing between 2022 and 2019.  

Booking windows can be a significant metric for determining traveller confidence, as a longer booking window may indicate greater confidence. During the pandemic, there was a higher percentage of last-minute bookings believed to be due to uncertainties of travel and border restrictions. Travellers were often less keen to make advanced bookings as they were unsure if the travel situation would change when their departure date arrived. Now, with a more predictable travel landscape, people are generally more willing to make longer-term plans as it is more likely for the trip to proceed as planned. 

Looking at international trips originating from the USA, where travel restrictions were lifted much earlier than in other regions, a clear recovery picture emerges.

29% of international festive bookings (of bookings made to the end of October) were made during September and October in 2022, compared to 38% in 2021 and 27% in 2019.

In Asia, 76% of all bookings (bookings made to the end of October), both domestic and international, for the year-end holidays this year were made in September and October, in line with when travel restrictions began to further unwind across the region.

In 2019, around 55% of bookings were made in the same months. Recovery in APAC has been particularly pronounced in Taiwan and Hong Kong, where travel restrictions have recently been relaxed. Hong Kong bookings started Q3 at just 16% of the same period in 2019. By the end of the third quarter, the recovery there was 29%. Taiwan is an even better story, with the quarter starting at a 17% recovery and ending at 45%.

Festive season destination trends 

Sabre’s booking analysis shows most travellers are opting for destinations close to home for the upcoming holiday period, with 33% of global travellers choosing domestic travel, compared to 27% in 2019. Key destination trends include: 

Almost half (47%) of passengers travelling internationally from the US, as part of a family or couple, have booked to go to Mexico or the Caribbean for the holidays.

67% of those travelling from Asia are choosing to stay within Asia. This was higher (70%) in 2019, with the drop likely due to ongoing border closures in China.

The top destinations for Asia are Japan, followed by Thailand, making up close to a third of bookings. Some travellers who may have previously gone to China have switched to Japan or Thailand, as Japan, Thailand, and China together used to make up a third of trips in 2019.
Globally, the US, Mexico and Japan are among the top destinations for both couples and families in both 2019 and 2022. 
Family travellers globally are increasingly opting to travel to the United Arab Emirates, whereas Thailand is a popular destination for those travelling as a couple. 
For those travelling from North America as a family or couple, emerging top destinations are Costa Rica and Italy, respectively. 
Vietnam and China were among the top 10 destinations globally in 2019, but both fell beyond the top 10 this year, giving way to the Dominican Republic and Canada.
While Thailand remains within the top 10 global destinations for the festive season, it has dropped from the third to the fifth spot. 
Fewer travellers from India are choosing Vietnam this year, compared to 2019, while fewer Japanese travellers are choosing Thailand. 

Top 10 festive travel destinations globally

So, what are the most booked top 10 trips global travellers are taking this festive season?    

10th Place: India to UAE 

With eased travel restrictions, affordable accommodation options and short travel times between the two countries, the UAE is a popular destination for Indian travellers looking to spend time with their partners and family.   

9th Place: Canada to Mexico 

With an under five-hour flight, Mexico is a popular getaway destination for Canadian travellers looking for affordable holiday options.   

8th Place: South Korea to Thailand 

South Korea is a major inbound source market for Thailand, with the Thai tourism body expecting to attract more than 500,000 Koreans this year and over 1.3 million during 2023.   

7th Place: US to Jamaica 

With Jamaica only a short flight from the US, it is always popular amongst Americans looking to trade the cold winter for sun, sand, and blue seas. 

6th Place: UK to the US 

The US is a major tourist destination for many countries worldwide. Historically a strong source region for the US, inbound tourism from the UK continues to look strong in 2022. 

5th Place: South Korea to Vietnam

Many Korean tourists travel to Vietnam due to its proximity and frequent direct flights. The government of Vietnam has also made efforts to promote the country as a tourist destination and attract more visitors from South Korea. 

4th Place: US to Dominican Republic 

The Dominican Republic is another popular beach getaway promising sunshine and relaxation to US tourists nearby and at affordable rates.

3rd Place: Canada to the US

With a short flight time, the US is an extremely sought-after getaway for Canadians looking for an affordable holiday this festive season.  

2nd Place: South Korea to Japan

Japan, one of the last few countries globally to unravel travel restrictions, is a popular destination for many travellers globally, so it’s little wonder to see so many inbound tourists from neighbouring South Korea.   

1st Place: US to Mexico 

The US is also a natural destination for Mexico due to the proximity of the countries.

NusaTrip enrols more airline partners

SINGAPORE, 8 December 2022: NusaTrip, an Indonesia-based online travel agent and travel platform under Society Pass Incorporated,  announces new airline partners in Southeast Asia.

It is teaming up with JetStar Airways, VietJet Air, NokAir, Thai Smile Air, and Thai Lion Air in a move that will boost flight content, travel options and convenience in booking multiple airline trips through NusaTrip’s consolidator and distribution technology platform, NusaXchange.

NusaXchange connects worldwide flight content through streamlined integration with low-cost and full-service airlines from multiple points of sale and enables its global distribution at ease. NusaTrip’s flight contents include various domestic and international inbound-outbound routes.

NusaTrip’s CEO, Johanes Chang noted: “Direct connectivity with more airline partners means more inventory to offer, more reliable and faster responses, as well as more competitive pricing for our customers and distribution partners”.

NusaTrip’s newest airline partners are the leading low-cost carriers in their respective regions. Carrying more than 250 million passengers worldwide since 2004, JetStar serves over 5,000 flights to over 85 destinations every week – across Australia, New Zealand, Asia, and the Pacific. VietJet, with its affiliate, ThaiVietJet, operates 197 domestic routes in Vietnam and Thailand, as well as international routes to Singapore, Malaysia, Myanmar, Indonesia, Cambodia, Taiwan, South Korea, China, Japan, and India.

NokAir is a SkyTrax-certified three-star low-cost airline and offers flights to 25 destinations throughout Thailand and Myanmar.

Low-cost carriers are gaining momentum during the recovery from the Covid-19 pandemic. The Global Opportunity Analysis and Industry Forecast, 2016-2030 estimates the value of the global low-cost airlines market will grow from USD155 billion in 2016 to USD440 billion by 2030, growing at a CAGR of 10.4% from 2022 to 2030.

About NusaTrip

Founded in 2013, NusaTrip is an IATA-licensed online travel agency serving local and global customers and partners by optimizing cutting-edge technology and providing quality customer-centric support team-as-a-service. NusaXchange platform is the travel technology built to consolidate worldwide flight content through streamlined integration with low-cost and full-service airlines from multiple points of sale and enables its global distribution at ease.

NusaTrip is a member of the Society Pass Incorporated (Nasdaq: SOPA) ecosystem, with headquarters in Jakarta and representative offices in Singapore, Thailand, Vietnam, and the Philippines.

Singaporeans slim down travel budgets

SINGAPORE, 8 December 2022: UserTesting, a leader in video-based human insight, recently conducted a survey in Singapore to understand emerging consumer travel trends this holiday season.

As Covid cases have significantly decreased worldwide, the survey revealed that 70% of Singaporeans have a holiday planned for this year-end despite rising costs due to inflation. The survey showed 90% of Singaporean respondents would travel overseas for their next trip rather than book a stay vacation locally.

However, with increasing prices due to inflation, most Singaporeans are cost-cutting while planning their travels. The survey revealed that 40% of Singaporeans are now taking fewer trips than before, while 40% opt for cheaper accommodations rather than luxurious stays.

For the upcoming holiday season, 80% of Singaporeans reported they would alter their plans and take an economical route by choosing cheaper destinations to keep their expenses in check. According to 50% of Singaporeans, the highest cost spike is observed in flight tickets, while 30% reported witnessing a sharp uptick in food and city travel prices.

Of the Singaporeans who are not travelling anywhere this year, 70% prioritise savings, making minimal expenses during the last leg of 2022.

Singaporeans Prioritise Family Trips

Family bonding emerged to be of prime importance for Singaporeans this holiday season. As per the UserTesting survey, 50% of respondents mentioned that they would be travelling with their families instead of friends this year. Additionally, in terms of travel priorities, 50% of Singaporeans are more inclined towards simple, short, and low-key vacations. In the short term, visiting their families to spend quality time with loved ones is another option. However, the overall sentiment for the long run is to plan extended international trips.

When planning, 40% of Singaporeans wanted their holidays to be luxurious and wellness-focused with minimum inconvenience and maximum amenities.

As the looming threat of Covid-19 forced many to be stuck inside their homes for more than two years, Singaporeans are now looking to travel more frequently. According to the survey, 80% of Singaporeans were willing to plan more foreign trips. Most respondents stated they wanted to make up for lost time and move on to explore newer destinations outside of Singapore.

About UserTesting

UserTesting (NYSE: USER) has fundamentally changed the way organisations get insights from customers with fast, opt-in feedback and experience capture technology. The UserTesting Human Insight Platform taps into our global network of real people and generates video-based recorded experiences, so anyone in an organisation can directly ask questions, hear what users say, see what they mean, and understand what it’s like to be a customer. Unlike approaches that track user behaviour and then try to infer what that behaviour means, UserTesting reduces guesswork and brings customer experience data to life with human insight. UserTesting is headquartered in San Francisco, California. To learn more, visit www.usertesting.com

Princess rolls out new packages

SINGAPORE, 7 December 2022: Princess Cruises has enhanced its all-inclusive premium add-on packages, incorporating an exciting juxtaposition of new premium indulgences and premium health and wellness offerings to its Princess Plus and Princess Premier packages. 

Rolling out on sailings after 20 February is a series of decadent Princess Premium desserts. These elaborate confections overflowing with gelato, pastry, and candy mixtures will be added to the Princess Plus and Princess Premier and are available in the Gelateria, Swirls or Coffee and Cones.

As part of its recently announced exclusive partnership with Xponential Fitness, the largest global franchisor of boutique premium fitness brands, guests will also enjoy complimentary onboard Pure Barre, Yoga Six and Stretch Lab classes as part of the packages starting in February with classes from additional boutique brands including Club Pilates, Cycle Bar, Stride, and Stride to follow shortly thereafter.

“Adding more content to our much sought-after Princess Plus and Princess Premier packages with the addition of premium experiences, including fitness and indulgences, not only guarantees an exceptional onboard experience but also ensures our guests have maximum options and superior value when vacationing with Princess,” said John Padgett, Princess Cruises president.

For just USD60 per person per day, Princess Plus will give guests almost 60% off a retail value of USD140 if components are purchased separately. The enhanced package includes the Plus Beverage Package, single device wi-fi plan and daily crew appreciation. The new additions to the Princess Plus package are two premium crafted desserts, two fitness classes/day, and unlimited juices.

And with Princess Premier, inclusivity and value are taken to the next level. Guests receive up to USD257 per day in total amenity value if components are purchased separately, for just USD80 per person per day, an almost 70% savings. Within the Princess Premier package, guests will enjoy the Premier Beverage Package, four device wi-fi plan, daily crew appreciation, two nights of speciality dining, a photo package, unlimited premium crafted desserts, unlimited smoothies or juices, unlimited fitness classes, reserved seating in the Princess Theater and a complimentary Medallion accessory.

New packages are available for bookings made after 14 December for 20 February and beyond sailings.

More information on Princess Premier, Princes Plus and Princess Standard can be found here.

Additional information about Princess Cruises is available through a professional travel advisor or by visiting the company’s website at www.princess.com.

(Your Stories: Princess Cruises).