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Outrigger Koh Samui Beach Resort now open

SAMUI, Thailand, 11 August 2022: The Outrigger Koh Samui Beach Resort officially opened on 1 August. The fully renovated resort opened with 44 premium category rooms, with the remaining 102 superior rooms to open in November 2022.

Guests checking this week can enjoy the resort’s main lifestyle features, which are ideal for families, including the beachfront Edgewater beach club with three pool zones and a kids’ water slide. Guests can also enjoy the Outrigger’s signature Voyager 47 Club Lounge, the Coral Kids Club and game room, a fully equipped fitness centre and redesigned main lobby area.

Premium category rooms include 12 Club Garden rooms (57m2), 12 Lamai Garden Suites (70m2) and 20 Premier Lamai Garden Suites (80m2).

Depending on the category, premium rooms feature spacious living quarters separate from the rest of the room, a four-poster bed, relaxing tropical decor and a luxurious marble bathroom with a separate shower and bathtub.

All guests in premium rooms have exclusive Voyager 47 Club Lounge access with all-day non-alcoholic drinks, afternoon snacks and evening cocktails with the Chef’s tasting plate.

Every room in the resort has a balcony, French-style balcony or terrace. Each room blends contemporary design with soft-colonial accents.

“We are excited by the whole Edgewater family beach club concept, which is the first of its kind in this part of the island,” said the resort’s General Manager, Leah Matters. “With the Voyager 47 Club and a colonial beach house feel throughout the property, Outrigger has created a truly memorable and unique beach holiday experience,” she said.

Outrigger took over the resort in July 2021. The redesign was led by a Bangkok-based architectural firm and longstanding Outrigger design partner, Santhaya + Associates.

In November, an additional 102 superior rooms, an all-day dining restaurant and a fourth swimming pool will open. Each superior room will offer French doors opening onto a private balcony overlooking the resort gardens or swimming pool.

Outrigger has opened four properties in Asia in the last six months: the Outrigger Koh Samui Beach Resort, the Outrigger Khao Lak Beach Resort, the Outrigger Surin Beach Resort in Phuket and the Outrigger Maldives Maafushivaru Resort.

Additional resort information on outrigger.com

ABOUT OUTRIGGER KOH SAMUI BEACH RESORT

The 146-key Outrigger Koh Samui is located on the quiet sands of Lamai Beach on the east coast of Thailand’s third-largest island, which is a 70-minute flight from Bangkok and 55 minutes from Phuket. The property, which exudes a soft ‘colonial’ elegance, includes 34 suites, a massage sala, two restaurants, a Coral Kids club and a game room, as well as facilities for weddings and intimate events. The resort is nestled in an enclave of lush coconut trees adjacent to the beach, steps from a rich choice of dining and shopping outlets. Further information here.

ABOUT OUTRIGGER HOSPITALITY GROUP

For nearly 75 years, Outrigger Hotels and Resorts has charted a journey of discovery – expanding from Hawaii to premier resort destinations including Fiji, Mauritius, Thailand and the Maldives. The privately held hospitality company invites guests to ‘Escape Ordinary’ with authentic Signature Experiences and the Outrigger DISCOVERY loyalty program. Outrigger’s multi-branded portfolio includes Outrigger® Resorts, OHANA Hotels by Outrigger®, Hawaii Vacation Condos by Outrigger®, Kapalua Villas Maui and Honua Kai Resort & Spa Maui while also managing select properties from top international hotel brands including Embassy Suites by Hilton®, Best Western® and Hilton Grand Vacations®. Find out more at Outrigger.com or visit @OutriggerResorts on Facebook, Instagram and Twitter.

(Your Stories: Outrigger Hospitality Group)

Royal Cliff team wins Agoda award

PATTAYA, Thailand, 11 August 2022: The Royal Cliff Beach Hotel, the Royal Cliff Beach Terrace, and the Royal Wing Suites and Spa won the prestigious Agoda Customer Review Award 2022.

Every year, millions of Agoda customers travel to properties worldwide and proudly share their experiences and views through informative reviews on the Agoda website.

The Agoda Customer Review Award is given to partners recognised by Agoda for their high positive customer experience reviews based on five key criteria; location, service, cleanliness, facilities and price.

Receiving the award is a testament to all the hard work, dedication, and passion that the Royal Cliff team put in to provide guests with incredible service and distinguished service, the hotel group said in a media statement.

The Royal Cliff Hotels Group operates four luxury hotels and, over the years, has won over 250 national and international awards.

Booking a stay directly with Royal Cliff ensures the best price is guaranteed together with optional value-added extras. Visit www.royalcliff.com. Contact reservations at (+66) 38 250 421 ext: 2732 or email [email protected]

Expedia Q2 report charts travel recovery

SINGAPORE, 11 August 2022: Despite industry and economic headwinds during Q2, people still found a way to travel, resulting in the return of long-haul and international family travel, higher hotel average daily rates (ADR) and higher average ticket prices in Q2, according to an Expedia Q2 2022 report released on Wednesday.

Expedia Group Media Solutions’ Q2 2022 Traveler Insights Report spotlights data and trends across North America, Latin America, Asia Pacific and EMEA.

“The return of long-haul and international family travel, higher hotel average daily rates and higher average ticket prices in Q2 are just a few positive indicators for a strong second half of 2022,” said Expedia’s media solutions global vice president Jennifer Andre.

Key findings from the Q2 2022 Traveler Insights Report 

Travel Searches Hold Steady

Following a 25% quarter-over-quarter surge in searches globally between Q4 2021 and Q1 2022 across the Expedia Group branded sites, search volumes held steady in Q2, indicating sustained interest and enthusiasm to travel. Asia Pacific (APAC) saw strong double-digit growth between Q1 and Q2 (30%), followed by Europe, the Middle East, and Africa (EMEA) at 10%. 

Week-over-week global search volume fluctuated throughout Q2, with the strongest gains during the week of 6 June. Week-over-week searches globally increased 10% following the 10 June announcement that the U.S. would no longer require COVID-19 testing for international travellers.

Search Windows Still Shorter

Seasonal holidays and a palpable desire to travel in the near term, coupled with economic and pandemic-related concerns and regional instability, contributed to growth in shorter search windows during Q1. Global share of searches in the 0- to 90–day window increased more than 5% quarter-over-quarter, with the 61- to 90–day window seeing the largest quarter-over-quarter lift at 15%.    

In Q2, the majority of global domestic searches fell within the 0 to 30–day window, while the share of searches in the 91- to 180+ day window decreased quarter-over-quarter. The continued easing of travel restrictions and testing requirements contributed to a double-digit quarter-over-quarter lift in international searches globally in the 0 to 90–day window, with the strongest growth in the 61 to 90–day window. This indicates that even though travellers have

 reverted to planning for the near term, they are still considering international trips. Destinations and travel brands should ensure international travellers are part of the audience targeting mix and leverage search window and destination insights to further bolster their marketing strategy.

Long-Haul Destinations Returning

As with prior quarters, major cities and beach destinations around the world remained popular with travellers in Q2, but London and Paris had particularly strong showings. On the global top 10 list of booked destinations in Q2, London took the No 3 spot and made the top 10 list of booked destinations across all regions. London was the No. 1 booked destination by travellers from APAC and EMEA and made new appearances on the top 10 lists for travellers from Latin America (LATAM) and North America (NORAM).

Q2 also saw a significant increase in demand for long-haul flights – flights with a duration of 4+ hours – as travellers look to go further afield. There was more than a 50% year-over-year increase in global traveller demand for long-haul flights. Further illustrating the rise in long-haul flights, Q2 delivered more than 100% year-over-year growth in traveller demand for flights from the U.S. to Europe.

Demand Stays Strong Despite Rising Costs

Q2 continued the growth momentum from Q1, with lodging bookings at the highest in Expedia Group history. A prior-year comparison shows total gross bookings were up by double digits as travel demand further improved. Lodging demand increased quarter-over-quarter in Q2, with APAC seeing the strongest growth. With sustained demand globally, average daily rates (ADR) in Q2 increased quarter-over-quarter and even more so compared to Q2 2019, while room night cancellation rates globally declined by double digits compared to Q2 2019.

Strong demand, rising fuel costs, and an increase in longer-distance flights booked drove a quarter-over-quarter increase in the global average ticket price during Q2. Compared to Q2 2019, the global average ticket price was up double-digits in Q2 2022, led by EMEA and APAC.

Growing Interest in Inclusive Travel

People around the world are increasingly seeking ways to have more meaningful and conscientious travel experiences. According to Expedia’s recent Inclusive Travel Insights Report, 92% of consumers think it is important for travel providers to meet the accessibility needs of all travellers. Yet, only half of the consumers have seen options accessible to all abilities when searching for and booking a trip. 

These insights point to the gap in accessible and inclusive options in the travel marketplace and the opportunities for travel brands to improve offerings and make travel accessible to all travellers everywhere.

Consumers are also paying attention to a travel brand’s commitment to inclusion, diversity, and accessibility, and these commitments are influencing purchasing decisions. 78% of consumers said they have made a travel choice based on promotions or ads that they felt represented them through messaging or visuals. In contrast, 7 in 10 consumers would choose a destination, lodging, or transportation option that is more inclusive of all types of travellers, even if it’s more expensive.

More Q2 2022 Traveler Insights   

For more data and insights, download the full Q2 2022 Traveler Insights Report here.

Masala Wedding Fair is back

BANGKOK, 11 August 202: After a two-year hiatus, Thailand’s Masala Wedding Fair will return for its ninth edition from 20 to 21 August.

The two-day fair is the top-draw Indian wedding exhibition in Thailand, attracting stakeholders involved in the Indian wedding industry, one of the most attractive and lucrative event sectors up until Covid-19 lockdowns in India and Thailand in early 2020. The show will be hosted on Saturday, 20 August and Sunday, 21 August, at the Bangkok Marriott Marquis Queen’s Park. 

Until the Covid-19 lockdowns, the Indian wedding industry thrived for suppliers, event curators, hotels and tour operators. Now stakeholders are predicting the industry will bounce back.

Part of the optimism is Thailand’s track record in the wedding market in India, where it is viewed as a premier destination to tie the knot, capable of hosting large-scale travel arrangements and delivering luxury features for banquets and ceremonies.

This year, the Masala Wedding Fair will be held at the Thai Chitlada Grand Ballroom at the Bangkok Marriott Marquis Queen’s Park, one of the largest properties in the capital.

The show should attract 7,000 visitors and 90 local and international exhibitors showcasing all the goods and services needed to stage a dream Indian wedding.

Venue details

Masala Wedding Fair

Date: Saturday 20 August and Sunday 21 August 2022.

Location: Thai Chitlada Grand Ballroom at Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Khlong Tan, Khlong Toey, Bangkok, 10110

Time: 1100 to 1900

Admission free.

Nok Air connects northern cities

CHIANG MAI, 11 August 2022: Nok Air introduced 2 August, a new cross-country flight from the northern city of Chiang Mai to Nakhon Ratchasima in northeast Thailand.

In a media statement, the airline said the direct service would boost leisure and business travel between the two cities without the need to fly to Bangkok to connect with a service to Nakhon Ratchasima, located around 240 km northeast of the Thai capital.

Convenience comes at a price, as the airline lists a starting fare of THB6,628 for the roundtrip. Flight time using a Bombardiar Q400 aircraft is around one hour and 30 minutes.

Flying twice-weekly from Chiang Mai on Friday and Sunday, the service departs at 2045 and arrives in Nakhon Ratchasima at 2215. On the Nakhon Ratchasima to Chiang Mai sector, the flight departs at 0530 and arrives in Chiang Mai at 0700.

Nok Air promotes the new route through its Facebook page without mentioning fare promotions on its website. Bookings can be made throughout August, but so far, online bookings are not active for September. That could suggest the route is experimental, and the airline may have to rethink its timetable for September. Most comments on Facebook regarding the new route suggest passengers prefer direct flights from northeast cities to beach resorts in southern Thailand such as Krabi, Phuket and Hua Hin.

In the meantime, Nok Air remains confident that the Chiang Mai – Nakhon route will serve trade, tourism and education, plus a boost for the visiting friends and relatives market that is relatively strong between the two cities.

Air India scales up international flights

SINGAPORE, 10 August 2022: Air India will increase flights from Delhi to Vancouver, Canada, from three weekly to daily starting 31 August.

The airline says the flight increase is a response to growing traffic between India and Canada, plus the return to service of the widebody Boeing 777-300 ER aircraft featuring a three-class configuration; first, business and economy.  

Air India, following its acquisition by Tata Group, is now deploying aircraft that were grounded for prolonged periods due to the Covid-19 pandemic and other reasons.

“The progressive restoration of these aircraft allows Air India to increase schedule resilience and support frequency and network increases over the coming months,” the airline said in a media statement on Monday.

“This increase in our frequency between Delhi and Vancouver is very welcome for many reasons. It is another sign of recovery from the pandemic and caters to strong customer demand. More importantly, it marks the first step in restoring Air India’s fleet and international network,” said Air India MD and CEO Campbell Wilson.

Air India’s widebody fleet currently stands at 43 aircraft, of which 33 are operational. This is a significant improvement from the 28 aircraft that the airline was operating until recently. The remaining aircraft will progressively return to service by early 2023.

DELHI – VANCOUVER SCHEDULE FROM 31 AUGUST 2022

RouteFlight No.Days of operation DailyDepartureArrival
Delhi-VancouverAI 185Daily05:15hrs07:15hrs
Vancouver-DelhiAI 186Daily10:15hrs13:15hrs+1

(Source: Air India)

Emirates’ uni hosts aviation event

DUBAI, UAE: 10 August 2022: If you work in aviation, related research or are just an enthusiast, the 4th edition of the International Aviation Management Conference (IAMC) is the place to be from 21 to 22 November, hosted by Emirates Aviation University.

The event is a global platform where aviation leaders and professionals from both industry and academia come together to discuss key strategic issues facing the industry and present contemporary research findings.

The university is hosting the 4th International Aviation Management Conference on 21 and 22 November in Dubai.

This year’s conference has a topical theme – The Future of Aviation: COVID-19 Pandemic and Challenges. The organisers are calling aviation professionals, academic leaders, research scholars and students to register and submit their research papers and thought leadership pieces before 31 August.

Topics include air transport policy and regulation, airline operation and management, aviation safety and security, aviation finance and economics, airport planning and management, aviation management and strategy, technological advances and impact, women in aviation, aviation law, and aviation sustainability. All submissions must be original material and related to aviation.

At the previous three editions of the conference, participants have presented more than 60 influential research papers showcasing diverse and stimulating subjects ranging from air transport liberalisation, the impact of Etihad Rail, the impact of passenger satisfaction on brand persona and marketing mix on purchase decisions to serious technical themes, gritty case studies, and complex mathematical modelling made simple.

Attendees can look forward to another exciting edition of ground-breaking research and future industry trends and predictions.

Emirates Aviation University vice-chancellor Dr Ahmad Al Ali said: “The pandemic has been a black swan event and a game-changer for the aviation industry. The conference is the place to be this November to hear from the experts on how the industry and its key players have pivoted and the impact it has had on projects, initiatives, technology, sustainability and a whole host of concerns and opportunities. It’s a global platform that brings together all the good and the great, and an opportunity to network, collaborate, co-create, and drive key agendas within the aviation ecosystem.”

Organised by Emirates Aviation University, this year’s conference edition will be held on 21 and 22 November at the university campus and headlined by a gala dinner on day one.

This year’s keynote speakers include Adel Al Redha, Emirates’ Chief Operating Officer; Adnan Kazim, Emirates’ Chief Commercial Officer; and Mahmood Ameen, Chief Executive Officer, Emirates Flight Catering. IAMC 2022 is being hosted in partnership with Dubai Police and Dubai Civil Aviation Authority.

Recently, Emirates Aviation University achieved global accreditation through the Quality Assurance Agency for Higher Education (QAA), the UK’s independent quality body and a leader in quality assurance for higher education. The university obtained global accreditation having successfully completed QAA’s International Quality Review (IQR).

To register for the conference or to submit research papers, click here

To browse through previous conference research papers, click here

For more information, please email: [email protected]

About Emirates Aviation University

Emirates Aviation University (EAU) was established in 1991 by the United Arab Emirates Department of Civil Aviation and was initially named the Dubai Aviation College. The primary purpose of the College was to provide aviation-related training to private students and corporate clients. The university’s vision is to be one of the world’s leading institutes of higher education in aviation-related disciplines. In July 2022, EAU achieved global quality accreditation through the Quality Assurance Agency for Higher Education (QAA), the UK’s independent quality body and a global leader in quality assurance for higher education.

(Your Stories: Emirates)

Amadeus names EVP travel unit

SINGAPORE, 10 August 2022: Amadeus has appointed Javier Laforgue as executive vice president, travel unit & managing director, Asia Pacific.

He will oversee Amadeus’ business across the region and brings more than two decades of travel industry knowledge to the Asia Pacific, including extensive experience in various senior management roles across Amadeus.

Most recently, he headed global air distribution for the company and managed Amadeus’ NDC strategy and investment programme.

Laforgue commented: “The renewal of travel will deliver a unique opportunity for growth for businesses that are driving efficiency and productivity with technology. In the Asia Pacific, the travel industry is at a crossroads where technology plays a pivotal role in getting people moving again.”

He will be based in the Amadeus office in Singapore. 

NCL updates Covid-19 rules

SINGAPORE, 10 August 2022: Norwegian Cruise Line Holdings revised its SailSAFE health and safety protocols this week, aligning the company to the broader travel, leisure and hospitality industry.

Vaccinated guests aged 12 and over will no longer have pre-cruise Covid-19-related protocols. Unvaccinated guests may embark with a negative Covid-19 test taken within 72 hours before departure, subject to local regulations.

The new policy goes live across Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas fleets for all sailings starting 3 September 2022.

Requirements may differ for guests travelling on voyages departing from or visiting destinations with specific local regulations, including but not limited to Canada, Greece and Bermuda.

“Our long-awaited revisions to our testing and vaccination requirements bring us closer in line with the rest of society, which has learned to adapt and live with Covid-19, and makes it simpler and easier for our loyal guests to cruise on our three best-in-class brands,” said Norwegian Cruise Line Holdings Ltd president and chief executive officer Frank Del Rio.

For more information about NCL’s award-winning 17-ship fleet and worldwide itineraries, or to book a cruise, please contact a travel professional, call Hong Kong on +852 2165 6000 and Southeast Asia on +65 3165 1680 or visit www.ncl.com.

About Norwegian Cruise Line Holdings Ltd.

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. With a combined fleet of 29 ships with over 62,000 berths, these brands offer itineraries to approximately 500 destinations worldwide. The company has eight additional ships scheduled for delivery through 2027, comprising over 20,000 berths.

(Your Stories: NCL)

Fly on mobile phone points

BANGKOK, 10 August 2022: AirAsia rewards, partners with Total Access Communication Public Company Limited or “dtac” in Thailand to enable members to convert dtac reward coins to AirAsia points.

In the photo from left to right: Yos Patcharamongkolpan Assistant Vice President dtac Reward and Partnership, Total Access Communication Public Company Limited (dtac), How Lih Ren Chief Executive Officer, Marketing Group, Total Access Communication Public Company Limited (dtac), Ba-wornpak Siripanich, AirAsia rewards Country Head for Thailand and Mr. Jirayu Sirichu, Commercial manager, AirAsia rewards.

AirAsia members can convert points to dtac reward coins via AirAsia xchange’s “points code” conversion feature on AirAsia Super App. After making a successful conversion, members can use their converted AirAsia points to redeem their favourite deals on various travel and lifestyle products including flights, hotels, food delivery, shopping.

AirAsia rewards is offering 100% bonus AirAsia points to dtac reward customers with the highest accumulated conversion of dtac reward coins to AirAsia points until 31 August 2022 via the dtac app.