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Busan MICE will change in 2022 to lead global MICE

SEOUL, 25 January 2022: Busan Metropolitan City and Busan Tourism Organization (BTO) declares 2022 as the year it will become the global MICE city in the post-Covid-19 era and accelerate its sustainable MICE project, including ESG* management.

Expectations are high this year as more international conferences are scheduled to meet in Busan, attracting thousands of overseas delegates.

※ ESG management, an abbreviation for Environment · Social · Governance, refers to overall management activities related to environment-friendly and social responsibility.

@ MICE representative city Busan.

Entering the third year of Covid-19, the MICE industry in Busan is expected to move as vigorously as before the pandemic. To gradually recover the MICE industry, Busan has built a MICE infrastructure optimized for hybrid online and offline events and completed its vision of a “super-connected hub of the MICE industry.”

Along with “Busan! Again” campaign, Busan will establish an internal and external consultation system and actively attract and hold small-scale VIP events and mid-to-large-scale hybrid MICE events.

In addition, it will focus investment and support on the sustainability of the Busan MICE industry (ESG management).

They plan to hold briefing sessions and joint campaigns so that organizers and participants can take part in ESG management.

Haeundae International Conference Complex (HAEVENUE) will improve travel convenience between integrated facilities by expanding accessibility, such as linking eco-friendly personal means of transportation, as a hub for MICE in Busan.

Several improvements and support projects for HAEVENUE are waiting in line.

From this year, the Busan MICE Alliance (BMA), a consultative body of MICE institutions and companies which aims to become a driving force of Busan MICE, will change drastically.

Previously, MICE-related companies, organizations, and institutions located in Busan were able to join without any sort of process, but from 2022, the minimum verification criteria for actual operational capabilities, such as the capacity for holding MICE-related events, must be satisfied. The reason for introducing the minimum verification process, such as evaluation and approval of the operating committee, is to strengthen the practical networking BMA and to create new synergies with domestic and overseas MICE-related organizations.

@ 2021 BUSAN MICE ALLIANCE DAY.

The MICE support programme has also been reinforced to provide more practical benefits to the organizers and participants in the pandemic situation. The programs include three areas: △international conferences, corporate incentives, and tourism. For international conferences, hybrid online and offline international conferences are also supported if more than 10% of the total participants take part offline. For corporate incentives and corporate conferences, up to 50 million won will be provided to attract and host an event. For tourism, up to 3 million won for actual expenses will be supported, which includes tour buses and interpreters for international conferences with 10 or more foreign participants.

Some international conferences have already chosen Busan as the “optimal MICE destination.” The organizers of the conferences postponed due to COVID-19, such as the 2022 General Assembly International Astronomical Union (IAU) and the 2022 International Federation of Freight Forwarders Associations (FIATA) World Congress, as well as the mega-scale conferences including the Asian Patent Attorneys Association Council Meeting 2022 and the 2022 International Council of Combustion Engines (CIMAC) Congress started to prepare the event in Busan in full swing.

The IAU and FIATA World Congresses are scheduled to be held in Busan in 2020, and 2021 (more than 3,000 participants from 100 countries each) switched to a hybrid-type event this year due to prolonged COVID-19.

In addition, seven large international conferences with more than 1,000 people are scheduled to be held in Busan in 2022: the 18th IFSES World Congress of Endoscopic Surgery, the Asian Patent Attorneys Association (APAA) Council Meeting 2022, and the 2022 International Council of Combustion Engines Congress.

@ The view of Busan Port, where the 2022 International Federation of Freight Forwarders.

An official from BTO said, “As the landscape of the MICE industry at home and abroad has been changing rapidly for the last three years of the COVID-19 crisis, it is necessary to support not only the conference and exhibition infrastructure that can be used both online and offline, but also tourism resources such as Unique Venues. Entering the post-COVID-19 era in 2022, Busan will take an opportunity to make it the first year of MICE innovation, ensuring the city emerge as one of the world’s top MICE destinations.”

(Your Stories: Bussan Tourism Organisation)

For more information

Omicron slows New Year travel

SINGAPORE, 24 January 2022: Recent lockdowns in China, imposed in response to outbreaks of the Omicron variant, have cast a long shadow over new year travel plans, according to the latest report on travel trends by ForwardKeys.

The latest data up to 11 January shows flight bookings for the upcoming holiday period, 24 January to 13 February, were 75.3% behind pre-pandemic levels but 5.9% ahead of last year’s dismally low levels.

In addition to Omicron-related travel restrictions, government advice on Lunar New Year travel has also been an influential factor in dampening demand. Last year, many local authorities advised people to “stay put”. This year, the advice is a little more lenient, with people advised to protect their personal health while travelling, but not to “stay put”. That stance allows people the flexibility to wait and see how things develop and to make a last-minute decision to travel if they wish.

All is not necessarily lost for the airlines and others in the travel industry in China. This is because the lead time for flight bookings has shortened dramatically during the pandemic. Recently, around 60% of bookings on Chinese domestic flights were made within only four days of departure. Therefore, with a fortnight between the latest data and the beginning of the peak holiday period, a last-minute surge is still possible. Whether or not that happens will depend on new outbreaks of the Omicron variant and how quickly they can be contained. This is because the pattern of domestic travel in China throughout the pandemic has been a tug of war between strong pent-up demand for travel and draconian restrictions to contain Covid-19, with travel bouncing back strongly, as soon as travellers feel the risk of becoming stranded in an area of infection has receded.

Analysis of the most-booked destinations reveals that leisure travel is the light in what would otherwise be a gloomy outlook. Among the top 15, the most resilient destinations are Changchun, reaching 39% of pre-pandemic levels; Sanya, 34%; Shenyang, 32%; Chengdu, 30%; Haikou, 30%; Chongqing, 29%; Shanghai, 26%; Wuhan, 24%; Harbin 24% and Nanjing, 20%.

Of those, Changchun Shenyang and Harbin contain numerous winter sports resorts, and it is notable that Harbin is still in the top 15 list even though it was affected by a COVID-19 outbreak as recently as December.

Sanya and Haikou, which are both located on Hainan, China’s holiday island in the South China Sea, have seen consistent growth in popularity throughout the pandemic, fuelled by China’s ban on international travel and special tax treatment on the sale of luxury goods. According to Hainan’s commerce department, the number of duty-free shoppers grew by 73% in 2021, and sales increased by 83%.

The other destinations, Chengdu, Chongqing, Shanghai, Wuhan and Nanjing, are all popular for city sightseeing.

ForwardKeys APAC VP Sales Bing Han Kee said: “I am not yet ready to give up hope of a last-minute recovery. The reason: throughout 2021, travel has bounced back strongly as soon as restrictions are lifted, with ever shorter lead times. I am also impressed by the strongly growing enthusiasm for winter sports, which I am sure has been encouraged by publicity surrounding the upcoming Winter Olympics in Beijing.”

(Source: ForwardKeys)

Tourism Malaysia promotions resume in Europe

PUTRAJAYA, 24 January 2022: Tourism Malaysia kicked off its promotional calendar in Europe at the International Tourism Trade Fair (FITUR 2022) at IFEMA MADRID, Spain, with the target to woo back international tourists, especially from the long-haul markets.

The 42nd edition of FITUR 2022 that convened 19 to 23 January marked the 20-year milestone of Malaysia’s participation in this important trade fair for inbound and outbound markets in the Iberian Peninsula and the gateway to Latin America.

Leading the Malaysian delegation at FITUR 2022 is Tourism Malaysia International Promotions Division (America, Europe & Oceania) senior deputy director Noor Azlan Abu Bakar.

The promotion focused on the Langkawi International Tourism Bubble and sustainable tourism destinations to continue promoting public awareness and encourage trade visitors to discover more about Malaysia. Tour companies Exo Travel and Vive Malaysia joined the promotion from the private sector.

The previous special edition of FITUR 2021, which focused on tourism recovery, was the first fair held in Europe since the pandemic and attended by over 62,000 visitors with the participation of 5,000 companies from 55 countries around the world.

Tourism Malaysia director-general Dato’ Zainuddin Abdul Wahab said: “We are excited to participate in FITUR 2022 at Madrid, which is also home to the World Tourism Organisation (UNWTO). FITUR continues to be an important platform for us to network with the travel trade, airlines, and media.”

Spanish tourist arrivals to Malaysia recorded a positive 3.2% growth of 42,267 in 2018 to 43,616 in 2019, with MYR 182 million in tourism receipts.

(Source: Bernama)

Book with Amy for an extra discount

BANGKOK 24 January 2022: Thai Vietjet encourages passengers to use the Amy Live Chat feature by offering a discount of THB 50 when pre-booking baggage through the chat service.

Amy is the airline’s artificial intelligence (AI) chatbot that the airline has recently introduced, which can simulate instant conversation with passengers online, offering optimal interaction experiences and more convenient communication.

To receive the special discount when pre-booking baggage, passengers can contact Amy through direct message on Line Official Account ‘ThaiVietjet’, Facebook at www.facebook.com/VietJetThailand, via Twitter @ThaiVietjet, and webchat at www.vietjetair.com. Then, choose the language you prefer. Click on the “Main Menu” tab, tap on “Baggage”, and choose “Contact Agent”. Then, inform an agent of your booking number and the weight of baggage allowance you prefer. The special promotion runs until 31 January 2022.

Passengers can book flight tickets to travel on Thai Vietjet’s entire domestic flights’ network in Thailand from Bangkok (Suvarnabhumi) to Chiang Mai, Chiang Rai, Phuket, Krabi, Hat Yai, Nakhon Si Thammarat, Surat Thani, Udon Thani, Khon Kaen, and Ubon Ratchathani, cross-country routes connecting Phuket to Chiang Mai and Chiang Rai, together with a flight from Chiang Rai to Hat Yai via Amy Live Chat.

Emirates partners with the Bahamas

DUBAI, UAE, 24 January 2022: Emirates has signed a Memorandum of Understanding (MoU) with the Ministry of Foreign Affairs and Public Service of The Bahamas to explore joint initiatives to promote tourism to the island nation.

The Memorandum of Understanding was signed by HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive and The Hon Frederick A Mitchell MP, Minister of Foreign Affairs and Public Service, The Bahamas at the Emirates Group Headquarters.

Also present at the meeting were Adnan Kazim, Emirates’ Chief Commercial Officer; Salem Obaidalla, Emirates’ Senior VP Commercial Operations for the Americas; and HE Tony Joudi, Ambassador of The Bahamas to the UAE.

HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive, said: “Across the world, Emirates plays a key role in boosting tourism to various destinations by providing travellers with reliable, convenient and comfortable flight options for travel. We are delighted to work with The Bahamas to strengthen transport links and to support the country to welcome tourists from around the world. We look forward to a long and fruitful partnership.”

Spread across 16 major islands and boasting more than 100,000 sq. miles of the world’s clearest ocean, The Bahamas is one of the most sought-after tourism destinations in the Caribbean, offering a rich mix of leisure and cultural activities for visitors.

Through the MoU, Emirates will develop initiatives to promote The Bahamas as a tourism destination to customers across its global network, including developing enhanced connectivity to Nassau Lynden Pindling International Airport (NAS) from American gateways through its codeshare and interline partners.

Additionally, through its tour operating arm Emirates Holidays, the airline is also making available to customers and its retail travel partners across its markets a range of travel packages, including hotels and flights to The Bahamas.

Currently, Emirates customers can connect to Nassau airport on codeshare flights with JetBlue from four major US airports, including Boston (BOS), Newark (EWR), New York (JFK) and Orlando (MCO). Customers can also opt to fly through Toronto on interline flights with Air Canada to Nassau and George Town. Emirates operates a modern fleet of Boeing 777 and Airbus A380 aircraft to a network of more than 120 destinations across six continents.

(Your Stories: Emirates)

IHG unveils new loyalty features

SINGAPORE, 24 January 2022: IHG Hotels & Resorts is refreshing its loyalty programme, by adding a new tier bonus point earning structure as it rolls out improvements over the coming months

The new tier and bonus point earning structure – which will go live in March – is designed to help members earn more points faster.

A key component is the introduction of a new Gold Elite tier starting at 20 nights, with an industry-leading 40% bonus point structure.

IHG will also rename its ‘Spire Elite’ tier to ‘Diamond Elite’ to simplify member recognition and understanding of the highest tier, which will retain a “best-in-class 100% bonus point structure. It will also improve the bonus point earn levels across all other Elite tiers.

IHG Hotels & Resorts chief executive officer Keith Barr said: “Travel is its own biggest reward, and that’s really at the heart of what we’re doing with our loyalty programme. Each time our members choose to stay at our hotels, we are increasing their opportunity to travel more, experience more, and reap benefits they won’t get anywhere else.”

Since 1 January 2022, IHG Rewards members’ stays count toward the new-and-improved status when the programme launches.

(Source: IHG Hotels & Resorts)

Scoot reopens flights to the Gold Coast

SINGAPORE, 24 January 2022: Quarantine-free international travel between Singapore and Queensland, Australia, for vaccinated passengers will resume in February following an announcement late last week,

Scoot will resume three weekly flights between Singapore and Gold Coast starting 14 February and to mark the return of flights, Scoot is promoting lead-in fares starting from AUD248/SGD 239.

Other Vaccinated Travel Lanes from Singapore will reopen in February with announcements due any time now.

Throughout the Covid-19 pandemic, Scoot continued to operate flights in and out of Australia, allowing key trade channels to remain open and connected, thus supporting essential travel.

The reinstatement of flights between Singapore and the Gold Coast allows Scoot to better support business and leisure travels needs. Besides Gold Coast, Scoot also operates services to three other Australian cities – Melbourne, Perth, and Sydney, within our larger network of 70 destinations.

Scoot chief executive officer Campbell Wilson said: “Scoot is delighted to be the first airline to resume international flights to and from the Gold Coast, which will allow us to better support pent up demand for a myriad of business and leisure travel needs. Having flown more than 65 million customers with over close to a decade of flights, Australia remains a much-loved travel destination. Scoot served close to 130,000 travellers between Singapore and Gold Coast alone in 2019, just before the onset of the Covid-19 pandemic. With our current network of 70 destinations, Scoot is looking forward to providing customers with opportunities to once again reignite their wanderlust, reunite with loved ones, and reconnect with concordant business counterparts.”

Queensland Airports Limited CEO, Chris Mills, welcomed news of Scoot returning to the Gold Coast next month. “We can’t wait to see Scoot again and welcome visitors from Singapore back to the Gold Coast,” he said. “It is fantastic to have a date for Scoot recommencing services, so soon after the Queensland border was reopened to international travellers. Many locals will be keen to book their trip, whether it’s to catch up with family and friends or experience everything Singapore has to offer. And the Gold Coast will be a very attractive destination for international visitors.”

Travellers who are eligible for air travel to and from specific destinations in Australia may book the following Scoot flights:

  • Singapore to Gold Coast: TR6 (Effective 14 February 2022)
  • Singapore to Melbourne: TR18
  • Singapore to Perth: TR8*, TR16*
  • Singapore to Sydney: TR12
  • Gold Coast to Singapore – TR7** (Effective 15 February 2022)
  • Melbourne to Singapore – TR19#
  • Perth to Singapore – TR9#, TR17# (VTL effective 5 February 2022)
  • Sydney to Singapore – TR13#

#Vaccinated Travel Lane flight

Additional information
All fares stated are inclusive of taxes

*Customers must meet all required criteria before booking a flight either to or from Australia. Entry requirements and eligibility may vary between States and Territories. Please refer here for more information on entry requirements to Queensland.

**Additional eligibility criteria and quarantine measures may apply. Customers are advised to check entry requirements here prior to planning their travels.

Thailand brings back Test & Go

BANGKOK, 21 January 2022: Thailand’s Centre for Covid-19 Situation Administration (CCSA) approved the return of the Test & Go entry scheme and the reopening of Pattaya and Ko Chang Sandbox schemes starting 0900, 1 February 2022, Thailand time, the Tourism Authority of Thailand confirmed Thursday.

CCSA suspended Test & Go a month ago after only seven weeks in response to the global spread of the Omicron variant.

Visitors must test on arrival and again five days later and have their whereabouts tracked, according to CCSA spokesperson Taweesin Wisanuyothin.

Fully vaccinated travellers from all countries can apply for a Test & Go Thailand Pass up to 60 days in advance.

All existing rules under the scheme remain unchanged, but the CCSA approved additional requirements to ensure stringent Covid-19 precautions.

Reported by the Tourism Authority of Thailand’s newsroom the additional requirements require applicants to submit proof of prepayment for two separate nights accommodation at government-approved hotels, such as SHA Extra Plus (SHA++), AQ, OQ, or AHQ on Day 1 and Day 5. They must undergo RT-PCR tests on Day 1 and Day 5. The prepayment for Day 1 must include accommodation, a test and a prearranged transfer from the airport to the hotel.

Travellers can book two different hotels for the accommodation on Day 1 and Day 5. However, on both Day 1 and Day 5, they must stay within the room awaiting the RT-PCR test result.

Also, from 1 February 2022, the CCSA approved the reopening of Bang Lamung, Pattaya, Si Racha, Si Chang, and Sattahip (only Na Jomtien and Bang Saray) and Ko Chang in Trat as Sandbox destinations.

The Sandbox Extension programme will also be introduced between Phuket, Phang-Nga, Krabi, and Surat Thani (Ko Samui, Ko Pha-ngan, and Ko Tao), where Sandbox travellers can travel within these destinations during the first seven days in Thailand and can change accommodation three times.    

It means fully vaccinated travellers from overseas who are planning to travel to Thailand under the Sandbox programme can choose to spend their first seven days in either Krabi, Phang-Na, Phuket, Surat Thani (Ko Samui, Ko Pha-ngan, and Ko Tao), Chon Buri (Bang Lamung, Pattaya, Si Racha, Si Chang, and Sattahip – only Na Jomtien and Bang Saray), and Trat (Ko Chang).

In addition, Thailand has extended opening hours for restaurants that are allowed to serve alcohol to 2300 (previous closing time 2100). However, bars and nightclubs will remain closed.

For more information on entry into Thailand schemes, please visit: https://www.tatnews.org/thailand-reopening/

(Source: TAT)

Leopard promotes Year of the Tiger

SARAWAK, 21 JANUARY 2022: Sarawak Tourism Board is ready to usher in the Year of the Tiger by featuring the tiger’s smaller relative, the Bornean clouded leopard, which is endemic to Borneo in its 2022 ‘Ang Pao’ packets design this year.

Locally known as ‘Entulu’ and boasting the longest canine teeth in the cat family (which includes lions, tigers and leopards), it is the largest land predator in Borneo, measuring over 2 metres in length and can weigh up to 25kg. It has been spotted in Santubong National Park and also some parts of northern Sarawak.

Sarawak Tourism Board deputy chief officer (MarComm, Research and Product & Corporate Relations) Suriya Charles Buas said: “Roaring into 2022, we want to take this opportunity to highlight the rare and elusive Bornean clouded leopard which is endemic to Borneo.

“Sarawak is a destination that has always emphasised on its nature and adventure offerings, even more so now through our Responsible Tourism initiatives. Therefore, it is important that we are aware of the rare species around us and of our impact, especially when it comes to responsible consumption. Let us work closely together to protect it and its entire ecosystem from extinction”, he added.

The ‘Ang Pao’ packets are available at STB’s visitor information centres in Kuching, Sibu and Miri.

For more information about Sarawak, log on to Sarawak Tourism Board’s website: https://sarawaktourism.com.

Sandbox special from Outrigger Surin

PHUKET, 21 January 2022: The recently opened Outrigger Surin Beach Resort in Phuket is offering  ‘sandbox’ specials following changes effective on 11 January.

Phuket is one of four – Phuket, Samui, Krabi and Phangnga – locations in Thailand where vaccinated guests can arrive and spend seven days at leisure exploring a beach destination under the Thai Government’s ‘sandbox’ promotion.

After seven days and two negative tests, guests can travel to other places in the country.

To support the sandbox initiative, the newly opened 60-key Outrigger Surin Beach Resort offers super saver rates from THB3400 (USD103) per night for a Surin Studio Room valid until 17 April 2022.

The rate includes breakfast for two, return airport transfers, THB1500 (USD45) food and beverage credit per stay, 20% off laundry, and flexible check-in/out. A minimum seven-night stay is required.

Outrigger Surin Beach Resort is 30 minutes from Phuket airport.

Outrigger will also open the Outrigger Khao Lak Beach Resort in Thailand in early February 2022 and Outrigger Koh Samui Beach Resort in March.

Check full sandbox conditions here.