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Tourism charts a slow recovery to 2023

MADRID, 19 January 2022: UNWTO reported a 4% rise in international tourist arrivals in 2021 when compared with 2020’s ground zero performance, but 2021 remained a challenging year as arrivals were still down 72% on pre-pandemic levels.

UNWTO’s panel of tourism experts reckon the long road to recovery could start in the third quarter of 2022, but 42% pointed to a potential rebound only in 2023, while the majority of experts cautioned reaching pre-pandemic levels may not be in sight until 2024 or beyond.

UNWTO, in its first issue of the World Tourism Barometer 2022, warned recovery needs stronger coordination and increased vaccination rates.

It indicates that rising rates of vaccination, combined with the easing of travel restrictions due to increased cross-border coordination and protocols, have all helped release pent up demand.

International tourism rebounded moderately during the second half of 2021, with international arrivals down 62% in both the third and fourth quarters compared to pre-pandemic levels. According to limited data, international arrivals in December were 65% below 2019 levels. The full impact of the Omicron variant and surge in Covid-19 cases is yet to be seen.

Slow and uneven recovery

The pace of recovery remains slow and uneven across world regions due to varying degrees of mobility restrictions, vaccination rates and traveller confidence. Europe and the Americas recorded the strongest results in 2021 compared to 2020 (+19% and +17%, respectively), but still both 63% below pre-pandemic levels.

By subregion, the Caribbean saw the best performance (+63% above 2020, though 37% below 2019), with some destinations coming close to or exceeding pre-pandemic levels. Southern Mediterranean Europe (+57%) and Central America (+54%) also enjoyed a significant rebound but remain 54% and 56% down on 2019 levels, respectively. North America (+17%) and Central Eastern Europe (+18%) also climbed above 2020 levels.

Meanwhile, Africa saw a 12% increase in arrivals in 2021 compared to 2020, though this is still 74% below 2019. In the Middle East, arrivals declined 24% compared to 2020 and 79% over 2019. In Asia and the Pacific, arrivals were still 65% below 2020 levels and 94% when compared to pre-pandemic values, as many destinations remained closed to non-essential travel. 

Increased tourism spending

The economic contribution of tourism in 2021 (measured in tourism direct gross domestic product) is estimated at USD1.9 trillion, above the USD1.6 trillion in 2020, but still well below the pre-pandemic value of USD3.5 trillion. Export revenues from international tourism could exceed USD700 billion in 2021, a small improvement over 2020 due to higher spending per trip, but less than half the USD1.7 trillion recorded in 2019.

Average receipts per arrival are estimated to reach USD1,500 in 2021, up from USD1,300 in 2020. This is due to large pent-up savings and longer lengths of stay, as well as higher transport and accommodation prices. France and Belgium reported comparatively smaller declines in tourism expenditure with -37% and -28%, respectively, over 2019. Saudi Arabia (-27%) and Qatar (-2%) also posted somewhat better results in 2021.

Outlook for 2022

According to the latest UNWTO Panel of Experts, most tourism professionals (61%) see better prospects for 2022. At the same time, 58% expect a rebound in 2022, mostly during the third quarter, 42% point to a potential rebound only in 2023. A majority of experts (64%) now expect international arrivals to return to 2019 levels only in 2024 or later, up from 45% in the September survey.

The UNWTO Confidence Index shows a slight decline in January-April 2022. A rapid and more widespread vaccination rollout, followed by a major lifting of travel restrictions and more coordination and clearer information on travel protocols, are the main factors identified by experts for the effective recovery of international tourism. UNWTO scenarios indicate that international tourist arrivals could grow by 30% to 78% as compared to 2021. However, this is still 50% to 63% below pre-pandemic levels.

The recent rise in Covid-19 cases and the Omicron variant are set to disrupt the recovery and affect confidence through early 2022 as some countries reintroduce travel bans and restrictions for certain markets. At the same time, the vaccination rollout remains uneven, and many destinations still have their borders completely closed, mostly in Asia and the Pacific.

A challenging economic environment could put additional pressure on the effective recovery of international tourism, with the surge in oil prices, increase in inflation, the potential rise in interest rates, high debt volumes and the continued disruption in supply chains. However, the ongoing tourism recovery in many markets, mostly in Europe and the Americas, coupled with the widespread vaccination rollout and a major coordinated lifting of travel restrictions, could help to restore consumer confidence and accelerate the recovery of international tourism in 2022. 

While international tourism bounces back, domestic tourism continues to drive recovery of the sector in an increasing number of destinations, particularly those with large domestic markets. According to experts, domestic tourism and travel close to home, as well as open-air activities, nature-based products and rural tourism, are among the major travel trends that will continue shaping tourism in 2022.

(Source: UNWTO)

BCCK launches website revamp

KUCHING, 19 January 2022: Borneo Convention Centre Kuching (BCCK) relaunches its revamped website this January, marking one of the many audio-visual and digital achievements BCCK has achieved over the past year.

The launch of the website was attended and officiated by Tan Sri Datuk Amar Wilson Baya Dandot, Executive Director and CEO Eric Van Piggelen.

The new and improved BCCK website allows for a clearer and seamless view of what BCCK, as the largest convention centre in Kuching. Communication with BCCK is also now easier than ever with a 360-video tour of the convention centre and photo gallery, as well as contact forms connecting you directly to the departments that best suit your needs, whether you are a diner seeking to make a reservation, an event goer, organiser, supplier or a potential future member of the BCCK’s workforce.

The website also offers a page that lays out the various events held in BCCK throughout the years, from its conception and ground-breaking in 2008 till today.

“We’ve been around for a good while and have been the Convention Centre of choice in Kuching for over a decade. We are dedicated to maintaining that position by staying a cut above the rest in terms of Audio-Visual and all things digital we can offer our customers,” says BCCK CEO, Eric Van Piggelen.

The centre implemented AV upgrades throughout the centre for customers and clients to explore, for in-person, hybrid and virtual events, one of those being the state-of-the-art sound systems from D&B Audiotechnik, a leading brand in professional audio equipment with sound systems in iconic venues such as the Royal Albert Hall in London and the Sydney Opera House, and now in BCCK’s Great Hall.

Digital signages of varying sizes have been introduced throughout the centre to reduce print waste and labour, as the centralised system allows the screens to be updated at the press of a button. These LED signages range from smaller standee-sized screens, TV screens outside of meeting rooms, and billboard-sized high-definition screens overlooking our concourse areas.

Digital signage provides clients with the opportunity to promote their events in a more dynamic way for those within the centre and soon outside the centre as well. A large outdoor LED screen is also in the process of being erected in front of the centre, offering another opportunity for clients and guests coming and going through the Isthmus area.

Selected meeting rooms have also been equipped with 20,000 ANSI Lumens projectors, making BCCK the only venue with projectors of this quality available in Sarawak, offering clients the best possible Visual experience to elevate their events from average to phenomenal.

BCCK also maintains its Business WiFi, purpose-built to provide wireless service for up to 8000 users at any one event to stream multiple devices simultaneously without interruption, with no login, password, personal data or ads required.

“We at BCCK strive to constantly deliver the best experience and customer satisfaction for all our clients and delegates, and we look forward to providing just that for the rest of the year of 2022 and beyond, with a digital broadcasting system on the way, and new market segments we are exploring. So, watch this space and be amazed for 2022,” says BCCK CEO.

ABOUT BCCK

The Borneo Convention Centre Kuching (BCCK) is the first international purpose-built convention centre in Sarawak, Malaysia. The BCCK debuted in 2009 as a state initiative of the Sarawak Government to grow business tourism through the hosting of business events. To date, the BCCK has hosted close to 1,800 events and welcomed 2.4 million clients, delegates and visitors from various regions of the world.

For more information visit the website: www.bcck.com.my

(Your Stories: BCCK)

Vietjet resumes flights to Bangkok

HO CHI MINH CITY, 19 January 2022: Vietjet will relaunch services from Ho Chi Minh City to Bangkok starting 21 January, the airline announced this week.

The airline will operate two weekly round trips every Friday and Saturday between Tan Son Nhat International Airport and Bangkok’s Suvarnabhumi International Airport.

Thai Vietjet director of commercial Pinyot Pibulsonggram said: “We are delighted to reconnect Thailand with Vietnam, offering Thai people more opportunities to fly to Vietnam, as well as to welcome Vietnamese tourists to Thailand again after a long hiatus due to the pandemic.”

The service resumption between the two financial, cultural and travel hubs will also contribute to the countries’ economic recovery while meeting the increasing travel demand of people in the region, especially when the Lunar New Year holiday gets underway, followed by the peak summer travel season.

However, both countries are battling a surge in the less severe but more contagious Omicron variant, which halted government schemes introduced in December to ease entry procedures.

In Thailand, Vietjet currently operates an expansive domestic flight network including the services from Bangkok to business and travel destinations such as Chiang Mai, Chiang Rai, Phuket, Krabi, Hat Yai, Nakhon Si Thammarat, Surat Thani, Udon Thani, Khon Kaen and Ubon Ratchathani in addition to other cross-regional routes.

The airline has also resumed a series of international routes connecting its two hubs, Hanoi and Ho Chi Minh City, with Tokyo (Narita International Airport), Taipei, Seoul (Incheon International Airport) and Singapore with one round trip per week that started earlier this month. In the next phase, it will reopen its entire international flights and looks forward to launching new routes to India and Russia.

The airline will offer free Covid-19 PCR test packages to all passengers flying internationally from Hanoi and Ho Chi Minh City.

Accor rolls out new hotels worldwide

PARIS, 19 January 2022: Many of the world’s most popular destinations – such as London, Doha, and Moscow – will welcome multiple new Accor hotels this year as the group adds more than 300 hotels to its portfolio this year.

In the lifestyle segments of the global hospitality industry, Accor will continue to expand. Standout openings across this category include the first Mondrian in China, Hong Kong Kowloon, a 324-room property overlooking the harbour; the inaugural Maison Delano Paris in the ultra-chic 8th Arrondissement just steps away from the fabled Rue du Faubourg Saint Honoré; TRIBE Phnom Penh Post Office Square which will bring a bold design to Cambodia’s hotel scene, and Mama Shelter Dubai a larger-than-life Mama that embodies the idea of a resort in the heart of the city with apartments, pools and an outdoor cinema.

One of the most anticipated openings of the year is Raffles London at The OWO. This architectural masterpiece, located at the historic Old War Office in Whitehall. The property will have 120 rooms and suites, 85 branded residences and 11 destination restaurants and bars.

The strength of Accor’s network across Europe continues to be bolstered with recent and upcoming openings, such as Sofitel Barcelona Skipper, Mercure Amsterdam North, ibis Styles St. Margrethen Switzerland, Mercure Hotel President in Lecce, Italy and MGallery Cagliari Palazzo Tirso, Italy. In 2022, Accor will welcome new additions in its home base, Paris, including MGallery Issy-les-Moulineaux Domaine de la Reine Margot and Paris Vincennes.

In North America, the continent’s first Raffles later this year. Raffles Boston Back Bay Hotel & Residences, located in the city’s prestigious Back Bay neighbourhood, is a 35-story building featuring 146 residences, 147 guestrooms, and six food and beverage venues, including a sky bar and speakeasy. The striking three-story sky lobby is set to be the first of its kind in Boston.

The Middle East is another stronghold for Accor, particularly with the 2022 World Cup in Qatar. Accor has been selected as the official provider of accommodation for visitors of the event, providing team members to manage and operate more than 60,000 rooms in apartments and villas across the Gulf Arab state. 

The group will also broaden its Rixos portfolio in Qatar and in the region overall with the upcoming Rixos Doha Qetaifan, Rixos Obhur Jeddah in Saudi Arabia and Rixos Jewel of the Creek in Dubai, UAE. Accor will also introduce many stunning new properties throughout the region, including the new Raffles Doha and sister hotel Fairmont Doha, Banyan Tree AlUla in the Asher Valley of Saudi Arabia, and Fairmont La Marina Rabat-Salé.

Another important market for Accor in 2022 is Russia. Domestic tourism continues to grow, particularly among Russian travellers who are accustomed to international services and high standards of vacation experiences. Accor is adding to its portfolio across the country with a diverse range of destinations, including Novotel Moscow ComCity, ibis Styles Kogalym Russia and Mövenpick Resort and Spa Anapa Miracleon.

Southeast Asia additions

• The Admiral Hotel Manila – MGallery (mid-2022); the first MGallery in the Philippines.

• Orchard Hills Residences – MGallery (mid-2022) Singapore’s first MGallery address in the world-renowned Orchard Road shopping district. 168 rooms.

• Naru Hotel Seoul – MGallery (mid-2022) Located in the Mapo District,

Seoul, South Korea, overlooks the Han River with views of Yeouido island. 196-rooms.

• Pullman Singapore Orchard (mid-2022) Following a refurbishment, the hotel is in a mixed-use development in the Orchard Road shopping district.

• Pullman Lombok Mandalika Beach Resort (early 2022) on

the secluded beach of Kuta Mandalika. 257 rooms.

• Mövenpick Phan Thiet (late-2022)

• Grand Mercure Bali Legian Resort (mid-2022) The first Grand Mercure resort in Bali, Indonesia, on the white sands of Legian Beach. 269 rooms.

• Novotel Phnom Penh Beung Keng Kong (mid-2022) In the city centre of Phnom Penh, capital of Cambodia. 253 rooms.

• Mercure Pangkalan Bun (mid-2022) A four-star hotel with a connecting eight-story office building. 150 rooms. I

• Mercure Miri City Centre (mid-2022) In the stunning coastal city of Miri, on the island of Borneo. 160 rooms.

• Mercure Living Putrajaya (mid-2022).

• Mercure Rayong Lomtalay (early 2022) At the spectacular Cape Laem Mae Phim, Rayong, Thailand.

• Mercure Da Lat Resort, Vietnam (mid-2022) in the highlands of Vietnam’s central region.

• ibis Styles Bangkok Silom, Thailand (mid-2022).

Thai Vietjet power packs fares

BANGKOK, 18 January 2022: Thai Vietjet launched Monday its ‘Power Pack’ promotion consisting of different packs of air passes for flying Thai Vietjet’s domestic network.

The ‘Power Pack’ are packs of flight tickets where passengers can use as prepaid passes to fly on Thai Vietjet’s entire domestic network, with five-year validity. The packs are available in five variations, including bundles of six flight passes at THB5,500 each, 12 flight passes at THB10,000 each, 24 flight passes at THB19,000 each, 50 flight passes at THB38,000 each, and 100 flight passes at THB75,000 each. Passengers are able to redeem a prepaid air pass from ‘Power Pack’ for a THB 0 flight ticket (excluding taxes, fees, and add-on services) for a round trip or one-way travel on the airline’s entire domestic flight network.

Passengers can register as SkyFUN members for free and purchase ‘Power Packs’ as of yesterday, 17 January. The offer closes 31 January 2022, at www.vietjetair.com.

With a lifespan of five years, the packs are redeemable for travel until 31 December 2026 (not valid on public holidays and announced blackout periods).

Passengers can book a flight at least three hours before the departure time at www.vietjetair.com. The passes are transferable since passengers’ names are not restricted and can be changed anytime when booking a flight. The promotion applies to only adult passengers.

Packs are valid for the airline’s entire domestic network in Thailand from Bangkok (Suvarnabhumi) to Chiang Mai, Chiang Rai, Phuket, Krabi, Hat Yai, Nakhon Si Thammarat, Surat Thani, Udon Thani, Khon Kaen, and Ubon Ratchathani, cross-country routes connecting Phuket to Chiang Mai and Chiang Rai, and the flight from Chiang Rai to Hat Yai. The promotional packs are also available on all other distribution channels, including www.vietjetair.com, mobile app “Vietjet Air”, via Facebook at www.facebook.com/VietJetThailand by clicking the “Booking” tab, as well as travel agencies and booking offices. Payment can be made with ‘True Money Wallet’ and international debit/ credit cards.

Vietnam expands airports

HANOI, 18 January 2022: Vietnam intends to have 28 airports, including 14 international ones, by 2030, according to a draft master plan on developing airports nationwide for 2021 to 2030 with a forward look to 2050.

According to the Vietnam Government Portal, the plan has been submitted to Prime Minister Pham Minh Chinh for approval. By the close of the expansion, the country’s airports will serve about 275.9 million passengers and handle some 4.1 million tons of cargo a year.

Noi Bai airport is an international airport serving mainly Hanoi capital and the surrounding areas.

The Ministry of Transport will prioritise investments in major airports such as Noi Bai in Hanoi and Tan Son Nhat in Ho Chi Minh City. It will also upgrade 22 existing airports and build six new ones, namely Long Thanh, Na San, Lai Chau, Sa Pa, Quang Ninh and Phan Thiet.

By 2050, the number of airports nationwide will increase to 31, including 14 international ones.   

The Prime Minister asked the Ministry of Transport to review plans for Danang and Chu Lai airports to move on to the approval stage.

(Source: VGP)

Sarawak eases entry rule

KUCHING, 18 January 2022: Malaysians who wish to enter Sarawak no longer need to apply through EnterSarawak if they have no history of travelling abroad in the past 14 days, the State Disaster Management Committee (SDMC) announced at the weekend.

The new rule is also applicable to non-Malaysians who have been in the country for more than two weeks.

Sarawak Tourism Board says the update is a positive development for the state tourism sector and expressed its confidence in the recovery of the industry in 2022.

Sarawak Tourism Board chief executive officer Puan Sharzede Datu Haji Salleh Askor said: “This update makes travelling into Sarawak even more seamless. We are confident this move will bode well for the entire state and for Sarawak tourism as we continue to intensify promoting our tourism destinations to the domestic market in 2022.

“On our end, we will further highlight culture, adventure, nature, food and festivals which are unique to Sarawak.”

According to SDMC’s travel requirements, it is still mandatory for those entering Sarawak to fill up the e-Health Declaration Form. Individuals must also be fully vaccinated, and their vaccination status will be checked at the airport.

About Sarawak

Malaysia’s largest state, Sarawak, is endowed with some of the oldest rainforests on Earth. Its vast landscape spans over 120,000 sq km, with towering mountains and cool highlands, jagged limestone formations and mysterious cave systems, winding rivers and quiet beaches, where adventures are waiting to happen. Festivals are hosted throughout the year to celebrate the eclectic blend of modern and traditional culture, food, music and religious practices that can be found nowhere else.

For more information visit: https://sarawaktourism.com/

(Your Stories: Sarawak Tourism Board)

Qantas and Jetstar reduce some services

SYDNEY, 18 January 2022: Qantas and Jetstar are adjusting flying levels to better match travel demand in light of the sudden growth in Covid-19 cases.

The Qantas Group now expects domestic capacity for the third quarter of FY22 (January to March) to be at around 70% of pre-Covid levels, down from the 102% that had been planned.

The schedule changes are focused on reducing flights and aircraft size. The group’s total international capacity for the same period will fall from 30% to around 20% of pre-Covid levels. This reduction is driven by increased travel restrictions in countries like Japan, Thailand and Indonesia and is mostly impacting Jetstar’s leisure routes. Other markets – such as London, Los Angeles, Vancouver, Johannesburg and India – continue to perform well.

Customers will be contacted directly from late January if their booking is impacted by cancellations and offered alternative flights that, in most cases, are likely to be a difference of a few hours if travelling domestically.

An assessment on the financial impact of these changes will be given at the group’s half-year results in late February, by which time a clearer picture will have emerged on swing factors such as actual demand levels; potential loosening or tightening of travel restrictions in countries overseas; and consumer response to the reopening of Western Australia next month. No material adjustments have been made to capacity expectations for Q4 FY22 (April to June).

Qantas Group CEO Alan Joyce said: “The sudden uptick in Covid-19 cases is having a noticeable impact on consumer behaviour across various sectors, including travel, but we know it’s temporary.

“Thankfully, Australia has one of the world’s highest vaccination rates, and the Omicron variant is milder than its predecessors. So, as challenging as this current phase is, we’re optimistic that it is likely to fast track a return to normal.

“People are already looking beyond what’s happening now with early bookings for the Easter holidays in April looking promising for both domestic and international.

“We have the flexibility to add capacity back if demand improves earlier than expected, but 70% still represents a lot of domestic flying, and it’s a quantum improvement on the levels we faced only a few months ago.

“Our focus on positive cash flying remains, notwithstanding some of the costs that we’ll have to absorb from this sudden drop in demand.

Customers will be contacted directly by Qantas or their travel agent from late January if their booking has been impacted by flight cancellations.

Not a good time for a travel tax

CHIANG RAI, 18 January 2022: Thailand’s THB300 (USD9) travel tax, due to start this April, is a drop in the ocean compared with all the other entry costs imposed on intrepid travellers since Covid-19 disrupted our lives.

Flagged as a worthy cause, the government will use the tax to restore heritage tourist sites and fund the cost of accident insurance for tourists.

But the country’s tourism and hospitality industry is having none of that, claiming the tax is a body blow to travel confidence that is already languishing at ground zero.

On and off the Ministry of Tourism and Sports’ agenda for five years or more, the original proposal pegged the tax at THB500, levied on tourists arriving by air, land and sea. Opposition from the travel industry whittled it down to THB300 over time.

Back in pre-Covid-19 days, it would have constituted a windfall if successfully extracted from 40 million tourist arrivals. But for 2022, the tourist arrival predictions are down to 5 million, although optimists nudge the forecasts up to 15 million, which is highly unlikely. In 2021, Thailand welcomed just 200,000 foreign visitors, and if January is anything to go by, recovery is a none starter as long as the Test & Go scheme sits on the shelf. 

But back to the travel tax. Most travellers will cough up the THB300 travel tax without really noticing it. It joins the THB700 airport departure tax as a cost added to airline tickets.

Land and sea arrivals will probably be able to pay the tax through an app, or the fallback will be a queue at yet another border checkpoint kiosk. More than 40 countries worldwide collect versions of the so-called tourist tax. Thailand is not alone but it is the first in Southeast Asia to tax international travellers on arrival.

Travel and hospitality industry voices are more concerned about the message the tax sends to international travellers who are already struggling with the high cost of travel to Thailand in Covid times.

A retiree tourist told me he will pay around UKP1,000 in additional costs to enter Thailand during the Covid-19 pandemic. For example, Covid-19 entry rules demand travellers buy an insurance policy with USD50,000 cover. That can cost from THB1,000 if you are in your 40s to as much as THB40,000 if you are over 70.

If you travel to Bangkok and are fully vaccinated against Covid-19, you will need to pay for alternative quarantine in a certified hotel for seven days. It will cost around THB21,000 for a package that includes meals, two PCR tests and airport transfer. But the PCR test before your board a plane to Thailand is another cost item at around THB3,500. PCR testing could add THB7,000 to THB10,500 to the cost of entering Thailand.

Even if you enter on a one-year retiree visa, you will need to buy a return fare (around TH16,000 each way). You might not use the return sector, but you must have it to show the immigration officer if they ask to see it.

Yes, the THB300 travel tax won’t break the bank, but do your sums and compare the cost of entry before Covid-19 popped its head over the parapet in January 2020 with what it costs two years later. Travel is more costly than ever, and most of the damage is attributed to entry fees linked to the pandemic. Is it too much to ask the Ministry of Tourism and Sports to suspend the travel tax until Covid-19 recedes into oblivion? Travellers deserve a small break entry costs.

Norwegian Cruises’ Viva sets sail 2023

SINGAPORE, 18 January 2022: Norwegian Cruise Line has unveiled Norwegian Viva, the next ship in its brand-new Prima Class.

Norwegian Viva will begin sailing Mediterranean itineraries in June 2023, homeporting in key southern European port cities including Lisbon, Portugal; Venice (Trieste) and Rome (Civitavecchia), Italy; and Athens (Piraeus), Greece.

She will then sail the southern Caribbean for her 2023-2024 northern hemisphere winter season offering warm-weather getaways from San Juan, Puerto Rico.

Mirroring the design and structure of her sister ship Norwegian Prima, Norwegian Viva (also built by shipbuilder Fincantieri in Marghera, Italy) will debut at 965 feet long, 42,500 gross tons and accommodate 3,219 guests at double occupancy.

More environmentally friendly

The first two Prima Class vessels, Norwegian Prima and Norwegian Viva will feature alternative technologies, such as a NOx reduction system (SCR), that reduce the ship’s overall environmental impact. SCR catalysts filter out sulphur oxides up to 98% and nitrogen oxides up to 90%, ensuring the vessels meet Tier III NOx compliance. Further, they will be equipped with an Exhaust Gas Cleaning System (EGCS), an Advanced Wastewater Treatment System to treat and clean all wastewater to meet stringent international standards and Cold Ironing functionality to connect to onshore power grids to further reduce emissions while in port.